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February 12, 2021

Why Your Phone System Needs a Direct Integration with SalesForce

Salesforce is indisputably the #1 CRM on the market today. That’s not a paid promotion or anything, it’s just a simple fact. And a phone is just standard for any business. Whether your business makes or receives call, text or fax, there’s no substituting for the powerful simplicity that comes with a phone system. Combining them is too much power to be legally allowed under the Sherman Antitrust Act of 1890* right? Wrong. *For everyone who isn’t a history nerd,
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February 12, 2021

How ClicktoCall+ Makes You the First to Every Lead

We’ve all heard the story of the tortoise and the hare. It’s a fantastic fable that helps teach the virtues of patience and dedication. It’s also an utter and complete lie. At least when it comes to sales dialing. In the world of over-the-phone sales, speed is the only thing that matters. There are no tortoises, just a line of hares all racing to be the first to call any and every new lead that pops up. Why? Because 35-50% of
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February 12, 2021

8 Creative Ways to Get Your Sales Team’s Foot in the Door

Outbound sales can be grueling: Everyone is getting hammered with calls. Every niche is competitive. Every call requires you to differentiate yourself. Every conversation feels like it’s a greater challenge than ordering a regular coffee in a way Starbucks baristas understand. Ever since you were in the Sales equivalent of diapers, you’ve been taught that success comes from the little things like focusing on selling benefits rather than features, writing personalized emails, giving firm handshakes and maintaining eye contact. Those
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February 12, 2021

How Local Presence Dialing Helps Your Sales Team Get Their Foot in the Door

This article is about one thing, and one thing only.  People are 4x more likely to answer a call from a local number.  In fact, this survey by our friends at Software Advice found that out-of-state and toll-free numbers are a whopping, belly-flopping 80% less likely to be answered. Okay, so that’s two things… but bear with me. If your sales team is frustrated by low answer rates, blocked numbers, and deals that fall apart before they can even get
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January 27, 2021

Call Recording Cloud Storage: We Remember Everything So You Don’t Have To

Working in a busy office, there will come a time when you realize you’ve completely forgotten what a customer said on your last phone call.  It could be because your wife sent you a funny meme and you lost your train of thought. Or it could be because your stomach was growling and feeding it became your all-encompassing focus.  Whatever it was, you hung up the phone and didn’t complete your notes.  Fortunately for your customers (and your wife), FluentStream
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December 10, 2020

How to Prepare Your Phone System for the Holidays

The countdown to the holidays has officially begun! Unlike me, assembling a checklist of seasonal changes to your business phone system is probably the last thing on your mind. I don’t blame you. It’s a busy, and sometimes stressful time […]
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December 9, 2020

Communications Gifts for Your Customers Who Need Help Communicating

One of my family’s longest holiday traditions is that my dad buys himself his own gifts and then labels them as from my brother and me. He says it’s not that we don’t get him fun presents, it’s that we […]
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December 9, 2020

5 Ways to Get Important Messages on Vacation

We all know the dream of a work-free vacation is just that… a dream. You can try to bury your head in the beach sand, but no matter how many miles away you get from the office, or how many […]
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December 9, 2020

Temporary Voicemail Greeting – Set It and Forget It

You’ve just had the most relaxing vacation of your life: The beach was pristine. The wind gently tousled your hair so you look amazing in every picture. The bartender nailed your favorite fruity drink and never forgot the little umbrella. […]
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