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May 4, 2017

Who Knew Eavesdropping Could Be So Useful?

If you’ve ever worked a job where one of your primary responsibilities was talking on the phone, it can be absolutely terrifying. Without proper training, even the most seasoned sales representative or customer service agent can become a deer in the headlights. Luckily, we have some pretty nifty features, listen, whisper,
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January 8, 2017

5 Ways VoIP Saves Small Businesses Money

Utilizing a Hosted VoIP solution for your business not only makes business telecommunications easier, but VoIP will help save you money, too. Here are five ways how: Lower upfront equipment overhead and faster install time. Since a Hosted VoIP solution lives in the cloud and requires less equipment, it takes
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December 23, 2016

How to Use Local Presence Dialing for your Sales Team

What can easily be pushed aside as a meaningless relic of a bygone era, area codes provide more benefit (especially for businesses) than most people give them credit for. “Since 1947, area codes have been the foundation of the North America Telecommunications System.” 310 (LA) takes the cake as the most popular area
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October 26, 2016

Ghost Calls – What to Do?

Usually coming from 100, 1000, or 10000 and then answering with silence on the other end. It turns out, these annoying calls are known as “phantom” calls or “ghost calls.” This is a common problem with VoIP systems, and you are not alone in this frustration. These calls are an
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July 5, 2016

Calling All Developers!

Our newest online resource, the FluentStream Developer Platform, provides developers with the tools and flexibility to build automated workflows, integrate software, and ultimately, optimize business communication. API Platform The FluentStream API Platform offers limitless functionality and allows for automated tests, validations, and proxies while providing rich documentation throughout. It currently includes APIs
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