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February 5, 2016

I spend HOW LONG on hold?!

I recently stumbled across an article entitled, The average American will spend 43 days of his life on hold. 43 days!!! This number is derived from the idea that Average Joe spends between 10-20 minutes per week on hold, adding up […]
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February 1, 2016

Freshdesk and FluentStream Phone Integration: Tickets Made Easy!

Streamline your ticket system workflow with FluentStream + Freshdesk and track multi-channel performance from one comprehensive platform. Maximize customer service performance by integrating your favorite customer service platform with FluentStream Business Phone Service.  With powerful ticketing and multi-channel support, you can maximize […]
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January 5, 2016

Business Communications Predictions for 2016… and Beyond!

Hey FluentFriends, With the start of the New Year fresh in my mind, I decided to take a look at past and present trends in business telephony to make a handful of predictions for the coming months. Take a look to […]
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October 22, 2015

Exciting New Feature: Live Conferencing

We are very excited about the new feature on My FluentCloud! Live Conference View optimizes conference calls with new features that keep you organized, informed, and on top of your conference calls.   Some cool new features:   1.) Monitor your conference […]
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October 22, 2015

VanillaSoft and VAM dB Integrate with FluentStream VoIP

So you probably read this title and wondered what does that even mean?! And, how does this affect me? Well, it means just about anything. Integrations combine the programs you already use with FluentStream business phones. These new integrations were requested […]
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