Features | Dynamic Agent

Features | Dynamic Agent

Dynamic Agent

Track and manage your team’s shifts as they log in/log out of phones with Dynamic Agent.

  • Multiple agents can log in/out of the same phones
  • Personlized settings are saved between devices
  • Attach a dynamic agent to external phone numbers

How Dynamic Agent Helps Your Business

Dynamic Agents use any phone in the call center and enter their login information to ensure they have all the tools they need to be productive, regardless of which phone they are using. Allowing your agents to log in and log out of office phones gives your call center the mobility and functionality needed to support shift work.