Features | Interaction Detail Record
Features | Call Detail Records
Interaction Detail Record
Powerful new reporting tool for administrators to analyze their client interactions
How Interaction Detail Record (IDR) Helps Your Business
Track client interactions across all channels so you can analyze your relationships over time.
Increase team accountability with accurate, in-depth information for comparison and training.
Filter your reports by specific area codes, accounts, or interaction types to determine if certain demographics are experiencing more issues than others.
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