• Track and Monitor

    Monitor call types, users, call direction, and call history.

  • Automated Reporting

    Create specific scheduled reports based on any number of criteria and have them emailed to you.

  • Live Monitoring

    Use live views or live manager to get real-time insights about your phone system.

  • Companion Apps

    Using Live Manager, get real-time information and management capabilities on all your lines.

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How Call Reporting Helps your business

Analytics can help you keep track of your various teams. Take full advantage of your phone system and get all the details to help your team improve and grow.

FluentStream’s analytics reporting features are second to none, and can be configured to show you only the information you want, when you want it. From telemarketers, to sales teams, to support, Call Reporting can help improve any team.

Studying your analytics can help you better understand how your phone system is being used. You can use your reports to help develop strategies to increase productivity and foster overall business growth.

“I’ve used call reports to basically create a game for my support agents. I’ve seen a major boost in productivity and employees enjoyment from it.”Mark Bien, Owner, Local Logistics

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