Bring the power of analytics to your company phone system. FluentStream’s call reporting features add an extra layer of data on top of your calls. Measure the performance of any extension in use. Add your filters and schedule automated reports to your email whenever you want. Track and monitor the metrics that matter to your business.
Track and Monitor
Monitor call types, users, call direction, and call history.
Create specific scheduled reports based on any number of criteria and have them emailed to you.
Use live views or live manager to get real-time insights about your phone system.
Using Live Manager, get real-time information and management capabilities on all your lines.
“I’ve used call reports to basically create a game for my support agents. I’ve seen a major boost in productivity and employees enjoyment from it.”Mark Bien, Owner, Local Logistics