Features | Site Offline Detection

Features | Site Offline Detection

Site Offline Detection

Receive a notification when servers are down and work with our customer support team to get phones working to avoid interfering with business hours.

  • Works in conjunction with e-911
  • Email notification

How Site Offline Detection Helps Your Business

Site Offline Detection ensures your emergency calls are always made and business hours are not affected. If we attempt to run a call and phones are “offline”, we default to a different route. This often includes a group of cell phone numbers. If this occurs, we can trigger a notification to a preset email address that a site went offline to check connectivity.