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DevOps Engineer

Must be a US Citizen or Green Card Holder

Must be located in the United States

FluentStream is a software-as-a-service (SaaS) company that simplifies and automates how businesses communicate with customers. Thousands of businesses across the country have replaced their legacy phone system with FluentStream’s modern, cloud-based communications platform. Our apps enable support, sales and other professionals to deliver an exceptional customer experience from any device or location. Our 80+ remote employees share a passion for teamwork, fast-paced challenges, flexibility and inclusion. We are proud to be consecutively recognized by Inc. 5000 as one of the fastest-growing private companies, and by BuiltIn as one of best companies to work for in the U.S.

We are looking for a DevOps Engineer who is passionate about cloud operations and is looking for a creative, fun and friendly workplace. Our ideal candidate has a strong understanding and experience working with Linux operating systems; specifically troubleshooting and providing administration.

Responsibilities Include:

  • Troubleshooting network, OS, and application issues for a complex distributed cloud-based communications platform.
  • Automating infrastructure build-outs and deployments for web, database, and application servers and containers with an emphasis on scale.
  • Defining and developing strategies for systems logging, monitoring, and reporting to facilitate pro-active service repair and resource allocation planning.
  • Helping to establish and document the technical architecture and procedural standards required to meet the organization’s goals for high availability and reliable service.
  • Champion our culture of ownership and responsibility by demonstrating a dedication to meeting objectives 
  • Mentor developers at all levels
  • This is an individual contributor role

You might be a good fit if you:

  • Have 3+ years working with virtualized environments and containers (Docker, Kubernetes)
  • Experience operating a full Linux production stack in a cloud environment (AWS, CentOS, Debian)
  • Working knowledge of configuration management, monitoring, and unified logging (SaltStack, Terraform, Datadog)
  • Solid understanding of general networking principles and common protocols
  • Prior work with Asterisk, SIP, VOIP, or telephony in general
  • Knowledge of RDBMS and NoSQL databases (MySQL, MongoDB, Redis)
  • Familiarity with standard development tools and deployment pipelines (git, CI/CD)
  • Experience with Java or TypeScript. 
  • Enjoys solving problems through the entire application stack
  • Are able to take loose requirements, work with others to figure out what needs to be done, and drive a project forward
  • Care about quality and know what it means to ship high quality code and infrastructure
  • Love to collaborate with their peers, designing pragmatic solutions
  • Have experience working in an Agile environment

Compensation:  $125,000 to $200,000 per year plus equity

Location:  This is a remote position and can be located anywhere in the United States.

Benefits:

  • Company equity program
  • Monthly stipend to facilitate a comfortable remote work environment
  • Medical, dental, life and vision insurance
  • Unlimited paid time off
  • Paid family leave
  • Short-term disability
  • 401k plan
  • Reimbursement for education and professional development
  • Employee assistance program
  • Pet insurance
Open Roles: Engineering
Role Type: Full Time
Role Location: Remote

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