Complete Feature List
|
FEATURES |
COMPLETE |
ADVANCED |
ESSENTIAL |
|
Pricing $ indicates a la carte pricing |
$45 per user |
$30 per user |
$20 per user |
| Cloud Calling |
| Nationwide Calling | Unlimited | Unlimited | Unlimited |
| Toll-Free Minutes | $0.03 / minute | $0.03 / minute | $0.03 / minute |
| Extension Dialing | |||
| Call Forwarding | |||
| Call Transfers | |||
| Voicemail | |||
| 1,000 Free Toll-Free Minutes | |||
| International Calling | |||
| Call Groups | |||
| Directed Paging | |||
| Intercom / Paging | |||
| Missed Call Indicator | |||
| Overhead Paging | |||
| Seven Digit Dialing | |||
| "Call Me" Website Button | |||
| Call Announce | |||
| Call Flip | |||
| Call Waiting | |||
| Instant Dial | |||
| SIP Credentials | |||
| Call Parking | |||
| Caller ID/Call Blocking | |||
| Prepend Caller ID | |||
| Dynamic Caller ID | |||
| Presence Indications | |||
| Internet Fax | $ | ||
| Company Fax | $ | ||
| Private Fax | $ | ||
| Email to Fax | $ | ||
| Same Fax/Phone Number | $ | ||
| Premium Fax | $ | $ | $ |
| Call Queues | |||
| Escape from Queue | |||
| Zip Code Routing | |||
| International Phone Number | $ | $ | $ |
| VOICEMAIL |
| Voicemail | |||
| Personalized Greetings | |||
| Temporary Greetings | |||
| Temporary Time Conditions | |||
| Voicemail To Email | |||
| Delete After Email Delivery | |||
| Voicemail Transfer | |||
| Voicemail Storage | |||
| Message Waiting Indication | |||
| Virtual Voicemail Box | |||
| Voicemail Drop | $ | ||
| Sentiment Analysis | $ | $ | $ |
| SYSTEM ADMINISTRATION |
| Administrative Portal | |||
| User Portal | |||
| Multi-Site Compatibility | |||
| Dial By Name | |||
| Custom Recordings | |||
| Advanced Internal Directory | |||
| Do Not Disturb | |||
| Feature Codes | |||
| Music On Hold | |||
| Phone Provisioning | |||
| Ring Duration Customization | |||
| Zoiper QR Code Provisioning | |||
| Instant Number Activation | |||
| Distinctive Ring | |||
| Device Cloning | |||
| My FluentCloud Favoriting | |||
| Live Manager | |||
| Edit History | |||
| Auto-Attendant | |||
| Day/Night/Temporary Mode | |||
| Time Conditions | |||
| LifeStyle Call Attendant | |||
| Hot Desking | |||
| Listen/Whisper/Barge | |||
| Multi-Device Registration | |||
| Custom Music on Hold Playlist | |||
| CNAM Registration | |||
| Notification Workflows | |||
| Extension-level Dialing Permissions | |||
| Holiday Scheduling | |||
| Time Machine | |||
| Short Codes | |||
| Insights | |||
| Static Agent | |||
| Queue Agent Notification | |||
| Dynamic Agent | |||
| Professional Voice Recording | |||
| Tags | |||
| Incoming Call Filters | |||
| Queue Weight | |||
| Custom Hold Announcement | |||
| Freshdesk Integration | |||
| Zendesk Integration | |||
| Salesforce Integration | $ | ||
| Zoho Integration | $ | ||
| VanillaSoft Integration | |||
| Dyanamics 365 Integration |
| ANALYTICS |
| Call History | |||
| Interaction Detail Record | |||
| Automated Phone Diagnostics | |||
| Call Detail Records | |||
| Call Recording | |||
| Call Recording Automatic Deletion | |||
| Scheduled Reports | |||
| Dashboard Reporting | |||
| Queue Statistics | |||
| Live Queues |
| CONNECT ON THE GO |
| WebPhone | |||
| Find Me/Follow Me | |||
| Softphone Support | |||
| Virtual Extension | |||
| Text Messaging (SMS) | |||
| Mobile Apps (iOS & Android) |
| CONFERENCING |
| 3-Way Calling | |||
| Administrative Conference Controls | |||
| Live Conference | |||
| Meetings Video Conferencing | |||
| Conference Bridge | |||
| Conference Summary | |||
| Advanced Conference Bridge | $ | $ | $ |
| SECURITY |
| Site Offline Detection | |||
| Site e911 | |||
| Service Outage Notification | |||
| Emergency Routing | |||
| API Access | |||
| Room-specific e911 | |||
| Roles |
| FOR YOUR SALES TEAM |
| ClickToCall | |||
| Voicemail Drop | $ | ||
| Local Area Presence | $ | $ | |
| Returned Call Routing |
| FOR YOUR SUPPORT TEAM |
| Call Recording | |||
| Voicemail Sentiment Analysis | $ | $ | $ |
| Post-Call Survey | $ | ||
| Automatic Queue Callback | $ |
|
FEATURES |
ESSENTIAL |
ADVANCED |
COMPLETE |
|
Pricing $ indicates a la carte pricing |
$20 per user |
$30 per user |
$45 per user |
| Cloud Calling |
| Nationwide Calling | Unlimited | Unlimited | Unlimited |
| 1,000 Free Toll-Free Minutes | |||
| Toll-Free Minutes | $0.03 / minute | $0.03 / minute | $0.03 / minute |
| Extension Dialing | |||
| Call Forwarding | |||
| Call Transfers | |||
| Voicemail | |||
| International Calling | |||
| Call Groups | |||
| Directed Paging | |||
| Intercom / Paging | |||
| Missed Call Indicator | |||
| Overhead Paging | |||
| Seven Digit Dialing | |||
| "Call Me" Website Button | |||
| Call Announce | |||
| Call Flip | |||
| Call Waiting | |||
| Instant Dial | |||
| SIP Credentials | |||
| Call Parking | |||
| Caller ID/Call Blocking | |||
| Prepend Caller ID | |||
| Dynamic Caller ID | |||
| Presence Indications | |||
| Internet Fax | $ | ||
| Company Fax | $ | ||
| Private Fax | $ | ||
| Email to Fax | $ | ||
| Same Fax/Phone Number | $ | ||
| Premium Fax | $ | $ | $ |
| Call Queues | |||
| Escape from Queue | |||
| Zip Code Routing | |||
| International Phone Number | $ | $ | $ |
| VOICEMAIL |
| Voicemail | |||
| Personalized Greetings | |||
| Temporary Greetings | |||
| Temporary Time Conditions | |||
| Voicemail To Email | |||
| Delete After Email Delivery | |||
| Voicemail Transfer | |||
| Voicemail Storage | |||
| Message Waiting Indication | |||
| Virtual Voicemail Box | |||
| Voicemail Drop | $ | ||
| Sentiment Analysis | $ | $ | $ |
| SYSTEM ADMINISTRATION |
| Administrative Portal | |||
| User Portal | |||
| Multi-Site Compatibility | |||
| Dial By Name | |||
| Custom Recordings | |||
| Advanced Internal Directory | |||
| Do Not Disturb | |||
| Feature Codes | |||
| Music On Hold | |||
| Phone Provisioning | |||
| Ring Duration Customization | |||
| Zoiper QR Code Provisioning | |||
| Instant Number Activation | |||
| Distinctive Ring | |||
| Device Cloning | |||
| My FluentCloud Favoriting | |||
| Live Manager | |||
| Edit History | |||
| Auto-Attendant | |||
| Day/Night/Temporary Mode | |||
| Time Conditions | |||
| LifeStyle Call Attendant | |||
| Hot Desking | |||
| Listen/Whisper/Barge | |||
| Multi-Device Registration | |||
| Custom Music on Hold Playlist | |||
| CNAM Registration | |||
| Notification Workflows | |||
| Extension-level Dialing Permissions | |||
| Holiday Scheduling | |||
| Time Machine | |||
| Short Codes | |||
| Insights | |||
| Static Agent | |||
| Queue Agent Notification | |||
| Dynamic Agent | |||
| Professional Voice Recording | |||
| Tags | |||
| Incoming Call Filters | |||
| Queue Weight | |||
| Custom Hold Announcement | |||
| Freshdesk Integration | |||
| Zendesk Integration | |||
| Salesforce Integration | $ | ||
| Zoho Integration | $ | ||
| VanillaSoft Integration | |||
| Dyanamics 365 Integration |
| ANALYTICS |
| Call History | |||
| Interaction Detail Record | |||
| Automated Phone Diagnostics | |||
| Call Detail Records | |||
| Call Recording | |||
| Call Recording Automatic Deletion | |||
| Scheduled Reports | |||
| Dashboard Reporting | |||
| Queue Statistics | |||
| Live Queues |
| CONNECT ON THE GO |
| Browser Based-App | |||
| Find Me/Follow Me | |||
| Softphone Support | |||
| Virtual Extension | |||
| Text Messaging (SMS) | |||
| Mobile Apps (iOS & Android) |
| CONFERENCING |
| 3-Way Calling | |||
| Administrative Conference Controls | |||
| Live Conference | |||
| Meetings Video Conferencing | |||
| Conference Bridge | |||
| Conference Summary | |||
| Advanced Conference Bridge | $ | $ | $ |
| SECURITY |
| Site Offline Detection | |||
| Site e911 | |||
| Service Outage Notification | |||
| Emergency Routing | |||
| API Access | |||
| Room-specific e911 | |||
| Roles |
| FOR YOUR SALES TEAM |
| ClickToCall+ | |||
| Voicemail Drop | $ | ||
| Local Area Presence | $ | $ | |
| Returned Call Routing |
| FOR YOUR SUPPORT TEAM |
| Call Recording | |||
| Voicemail Sentiment Analysis | $ | $ | $ |
| Post-Call Survey | $ | ||
| Automatic Queue Callback | $ |
DOWNLOAD THE COMPLETE LIST OF FEATUREs
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