VoIP for Healthcare

You know emergencies happen any where at any time. The features and flexibility of a VoIP system has your health care practice covered. From dynamic emergency call routing for triaging and handling your patient communications, even after hours, to instant notifications so you’re always in the know, in or out of the office.

Protected Patient Records for HIPAA Compliance

You care about HIPAA compliance in your communications. We can help.

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    End-to-end military-grade encryption across all comunication channels

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    Recording and defined patient record retention

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    HIPAA inclusive Business Associate Agreement (BAA)

Communication Features Designed for your Medical Practice

A complete end-to-end phone system capable of managing, tracking, and recording all your calls.

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    Call Recording

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    Find Me/Follow Me

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    Call Routing

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    Custom Recordings

live manager - Great for any Contact Center
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    Skills-Based Routing

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    Call Detail Reports

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    Internet Fax

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    FluentCloud Video Meetings

Featured Designed for your Medical Practice

Accessibility
Never worry about your office line ringing when your not around. Make your office phone route to your cell when you are on the go. No matter where you are.

Better Compliance
From HIPAA to HITECH, our compliance tools, like call recording, detailed reports, and internet faxing help ensure your firm is always compliant.

Patient Communication
 A virtual assistant ensures your patients are routed to who they need on the first call. Custom branding allows you to distinguish your practice from all others.

Types of Healthcare Providers We Work With

  • Private Healthcare Practices
  • Urgent Care Providers
  • Specialty Practices
  • Surgical Centers
  • Dentist Offices
  • Psychology Providers
  • Outpatient Clinics
  • Rehabilitation/Physical Therapy
  • Assisted Living Communities
  • Family Planning Centers
  • Nursing Home Facility
  • Emergency Medical Services
  • Oral Surgeons/Specialists
  • Community Health Center
  • Home Health Care & Elderly Care
  • John Ross

    “FluentStream has been an answer to our prayers. How you got such a broad range of functionality in such a compact and well designed system is beyond me. We love the quality of the service for our call center. The report package gives a good presentation of the essential stats we need to run the operation.”

    John Ross, Concierge Contact Center


    A Measurable Impact on Your Patient Communications

    We understand. Your place needs to have a phone system that’s reliable, compliant, and provides features designed for you.

    Schedule Demo
    Phone System Uptime
    99.999%
    Increase in Compliance
    95%
    Decrease in Hold Times
    30%
    Increase in Patient Satisfaction
    72%
    Overall Office Efficiency
    70%

    We work the way your practice already works.

    Enhance your phone system with integrations that work world-class software.

    Salesforce Integration
    Microsoft Office 365 Integration
    Freshdesk Integration
    Zendesk Integration
    Google Apps For Work
    Which features interest you most?
    Select as many as you like.
    Tell us about your business phone system needs.


    Get Started with a VoIP Solution for your Healthcare Practice

    FluentStream business VoIP service is a powerful tool to add to your medical practice.