VoIP for Healthcare

Emergencies can happen anywhere and at any time. Fortunately, FluentStream understands that and the unique needs of the Healthcare industry. That’s why we built a business communication system that offers the most robust features and the greatest amount of flexibility to make sure that your practice is covered when an emergency hits.

Features like dynamic emergency call routing for triaging patient communications and instant notifications provide the reliability that healthcare offices require. Don’t worry, we have you completely covered.

HIPAA Compliant

FluentStream is proud to offer a complete & secure HIPAA and HITECH-compliant phone service for healthcare professionals.

  • FluentStream is fully compliant across all of our products and features
  • No additional fees or charges for compliance
  • Business Associate Agreements (BAA) available upon request
  • No additional setup or hardware required
  • Securely share patient information including call recordings across multiple locations
  • Access to our Client Success Team 24/7

Communication Features Designed for your Medical Practice

A complete end-to-end phone system capable of managing, tracking, and recording all your calls.

  • Call Recording

  • Find Me/Follow Me

  • Call Routing

  • Custom Recordings

live manager - Great for any Contact Center
  • Skills-Based Routing

  • Call Detail Reports

  • Internet Fax

  • FluentCloud Video Meetings

Features Designed for your Medical Practice

Accessibility
Never worry about your office line ringing when your not around. Make your office phone route to your cell when you are on the go. No matter where you are.

Better Compliance
From HIPAA to HITECH, our compliance tools, like call recording, detailed reports, and internet faxing help ensure your firm is always compliant.

Patient Communication
 A virtual assistant ensures your patients are routed to who they need on the first call. Custom branding allows you to distinguish your practice from all others.

Types of Healthcare Providers We Work With

  • Private Healthcare Practices
  • Urgent Care Providers
  • Specialty Practices
  • Surgical Centers
  • Dentist Offices
  • Psychology Providers
  • Outpatient Clinics
  • Rehabilitation/Physical Therapy
  • Assisted Living Communities
  • Family Planning Centers
  • Nursing Home Facility
  • Emergency Medical Services
  • Oral Surgeons/Specialists
  • Community Health Center
  • Home Health Care & Elderly Care
  • A Measurable Impact on Your Patient Communications

    We understand. Your place needs to have a phone system that’s reliable, compliant, and provides features designed for you.

    Schedule Demo
    Phone System Uptime
    99.999%
    Increase in Compliance
    95%
    Decrease in Hold Times
    30%
    Increase in Patient Satisfaction
    72%
    Overall Office Efficiency
    70%

    We work the way your practice already works.

    Enhance your phone system with integrations that work world-class software.

    Salesforce Integration
    Freshdesk Integration
    Zendesk Integration
    Google Apps For Work
    Which features interest you most?
    Select as many as you like.
    Tell us about your business phone system needs.


    Get Started with a VoIP Solution for your Healthcare Practice

    FluentStream business VoIP service is a powerful tool to add to your medical practice.