FluentStream for Freshdesk
From the moment your support agent picks up the phone, our Freshdesk integration helps your support team deliver praise-worthy customer service. Take more calls, manage higher ticket volumes, and safeguard your customer satisfaction score.
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Simpler Tracking and Storage
All your customer phone and ticket data in one place.
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Call Details
Call details & call recording can be automatically added to every support ticket.
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Smarter Communication
FluentStream links your business calls to customer data within Freshdesk. Access or augment information, instantly.
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Know Your Customers
Our skills-based routing feature matches customers with their favorite support agents, automatically.
FluentStream + Freshdesk
Our Freshdesk integration boosts your ability to track agent performance and optimize support tickets, all from one comprehensive platform. No desktop install or software to download. Our integration runs directly in your Chrome web browser.
Interested In More?
FluentStream business VoIP service is a powerful tool to add to your support workflows. Tell us what you’re looking for in a phone system and one of our specialists can help you determine the right phone system for your business.