With Cloud Storage
Automatic and on-demand call recording options with affordable cloud storage. Every FluentStream account includes 1 GB of storage FREE.
Cloud Storage Purchasing Options
Monthly Subscription
Customers are able to purchase monthly subscriptions for additional storage space based on the chart below.
A la carte
Customers who don't purchase a storage subscription will receive 1 gigabyte free, and will then be charged $5 per gigabyte for each additional gigabyte used.
| Storage Size | Subscription Cost | A La Carte |
|---|---|---|
| First 1 GB | Free | Free |
| 2 - 10 GB | $4 per GB | $5 per GB |
| 11 - 100 GB | $3 per GB | |
| 101 - 1000 GB | $2 per GB | |
| > 1 TB | $1 per GB |
Remember Every Detail of Every Call
Call Recording Storage makes it easy to keep track of all your deals and customer interactions without having to keep notes or ask for clarification.
Secure Long-Term Storage
FluentStream’s cloud infrastructure securely stores your recordings in perpetuity, allowing your team to access any conversations on any internet connected device.
Easy Compliance with Call Recording Requirements
FluentStream provides all the compliance features and call recording storage options your business needs to meet industry guidelines.
Works Great With These Features
Voicemail Drop
Smart Call Queues
Advanced Call Center Analytics
Frequently Asked Questions
Once activated for a specific extension, FluentStream's call recording feature will automatically record all of that extension’s incoming and outgoing calls. Recordings can be downloaded or played back at any time. Automatic call recording is available to FluentStream Advanced and Complete users. For more information, please call our Sales Team at 303-GO-CLOUD.
Cloud Storage is a digital storage space available to store data on remote servers that can be accessed from the internet. The data is managed, maintained, and backed up remotely, for which users generally pay a monthly or per-consumption rate.
In most regions of the United States, it is not illegal to record a phone call.
In many states, it’s legal to record phone calls based on a single-party notification, where you or the caller are aware of the nature of the recorded phone call. That being said, some states require that both parties on a call need to consent to its recording.
We recommend you review your specific question with your legal representation if you are concerned.
Recorded phone conversations are automatically saved in call logs forever. You have the option to delete call recordings that you no longer want to keep. You can also download the recordings for your own records or for playback in the future.
Unfortunately, it's nearly impossible to know how much space a single call will use. There are a lot of factors that go into how large a single call's file is. If you have detailed questions about your cloud storage usage, please call our Support Team at 303-GO-CLOUD.
You can go into your my.FluentCloud.com portal and delete your hosted recordings.
Request a demo and get started today