Key Functionality

Auto-Dialing
Emergency 911
Auto-Attendant
Self-service portal
99.99% Uptime SLA

town of erie customer success case study

Town of Erie
Municipality – 120 Employees / Extensions

With a goal to move all their technology to the cloud, the Town Of Erie uses the My FluentCloud Web Portal to personalize their service and make the phone system to work how they need.

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“The [FluentStream] portal is much easier to make changes than the ways of the past with a PBX.”Denise Jakan, IT Manager of Erie

Arvada Fire Rescue
Citizen Services – 118 Employees / Extensions

A FluentStream customer since 2011, The Arvada Fire Protection District uses FluentStream Technologies to power their mission-critical emergency phone system.

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Arvada Fire Protection District customer success case study

Key Functionality
Time Conditions
Notification Workflows
Emergency 911
Auto-Dialing
Auto-Attendant
Self-service portal
Automatic failovers

“I called FluentStream on a Friday and they had us up and running the next day on their system.”Scott Winberg, Chief of Information Systems

Ellsworth Handcrafted Bicylces
Professional Bicycles

What was next to impossible with an on-premise pbx system was done effortlessly and for significantly less cost with FluentStreams’ extensive features set and affordable pricing.

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Ellsworth Handcrafted Bicycles customer success case study

Key Functionality
Reliability
International Calling
Cost Effective
Customer Support
Multi-office Support

“We have extensions on the desk of our international vendors and staff, so we can ring them like they are in the cubicle next door.”Tony Ellsworth, President & Founder

Key Functionality
Reliability
Voice Quality
Customer Support
99.99% Uptime SLA

Denver Concierge customer success case study

Denver Concierge
Professional Cleaning Services

The Denver Concierge team has been thrilled with the crisp, non-static call quality since the beginning.

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“One of my pleasant surprises was just how easy this was to do.”John Kitts, President