Customer Success Stories
Hear from businesses like yours about how switching to FluentStream can benefit your business. Download one of our case studies below to see how our customers are using hosted VoIP to further enhance their business communications.
Gabriel Sales
A FluentStream customer since 2012, Gabriel Sales uses FluentStream Technologies to enhance their sales and marketing efforts by utilizing features for tracking performance and strengthening their sales team.
Key Functionality
Call Recording
Advanced Reporting
Self-service portal
Listen/Whisper/Barge
Inbound Routing
Voicemail to Email
“You guys are amazing. There is always someone there to help me. I don’t have to worry about searching for a phone number or filling out a form. You are always right there to help, and you make us feel so welcomed. It’s awesome,”Carol Springer, Owner and Co-Founder of Gabriel Sales
Key Functionality
Auto-Dialing
Emergency 911
Auto-Attendant
Self-service portal
99.99% Uptime SLA
Town of Erie
Municipality – 120 Employees / Extensions
With a goal to move all their technology to the cloud, the Town Of Erie uses the My FluentCloud Web Portal to personalize their service and make the phone system to work how they need.
“The [FluentStream] portal is much easier to make changes than the ways of the past with a PBX.”Denise Jakan, IT Manager of Erie
Arvada Fire Rescue
Citizen Services – 118 Employees / Extensions
A FluentStream customer since 2011, The Arvada Fire Protection District uses FluentStream Technologies to power their mission-critical emergency phone system.
Key Functionality
Time Conditions
Notification Workflows
Emergency 911
Auto-Dialing
Auto-Attendant
Self-service portal
Automatic failovers
“I called FluentStream on a Friday and they had us up and running the next day on their system.”Scott Winberg, Chief of Information Systems
Ellsworth Handcrafted Bicylces
Professional Bicycles
What was next to impossible with an on-premise pbx system was done effortlessly and for significantly less cost with FluentStreams’ extensive features set and affordable pricing.
Key Functionality
Reliability
International Calling
Cost Effective
Customer Support
Multi-office Support
“We have extensions on the desk of our international vendors and staff, so we can ring them like they are in the cubicle next door.”Tony Ellsworth, President & Founder
Key Functionality
Reliability
Voice Quality
Customer Support
99.99% Uptime SLA
Denver Concierge
Professional Cleaning Services
The Denver Concierge team has been thrilled with the crisp, non-static call quality since the beginning.
“One of my pleasant surprises was just how easy this was to do.”John Kitts, President
Homewatch CareGivers
premier home care in Sterling
Mobile apps, Time Conditions, and the My FluentCloud Web Portal all contributed to the success of Homewatch CareGivers.
Key Functionality
Versatility
Compliance
Mobile Access
Automated Assistant
Call Recording & Reporting
“Being an on-the-go business owner, I really needed a system
with the ability to operate remotely”Tim Bodor, Homewatch CareGivers