The FluentStream Blog
March 25, 2021
What to Look for in a Business VoIP Phone System
Business VoIP phone systems have become increasingly popular among small businesses and enterprises alike, especially now that many of us are working remotely at least some of the time. The reasons why aren’t hard to pinpoint. VoIP excels at providing […] Communications Tips and Tricks, Small Business Expertise
March 25, 2021
How a VoIP Phone System Helps You Train Your Customer Service Team
No matter your industry or size, a quality customer service team is the cornerstone of a successful business. They’re the ones who connect with customers, provide support, and give your company a warm, caring voice. When customer service is executed […] Communications Tips and Tricks, Small Business Expertise
March 25, 2021
How to Handle After Hours Calls to Your Business
It’s happened to all of us — the guilty moment you need help from a business, knowing full well they’re closed. So you call anyway, still holding onto a glimmer of hope that your problem can be solved… “You have […] Communications Tips and Tricks, Customer Experience
March 25, 2021
5 Cold Calling Trends To Keep You Competitive In 2021
Outbound sales, especially cold calling, is a constant arms race of tactics and technology. As the saying goes, “to be the man, you gotta beat the man.” In this case, “the man” just happens to be every one of your […] Sales Enablement, Small Business Expertise
February 12, 2021
Why Your Phone System Needs a Direct Integration with SalesForce
Salesforce is indisputably the #1 CRM on the market today. That’s not a paid promotion or anything, it’s just a simple fact. And a phone is just standard for any business. Whether your business makes or receives call, text or […] Communications Tips and Tricks, Sales Enablement
February 12, 2021
How ClicktoCall+ Makes You the First to Every Lead
We’ve all heard the story of the tortoise and the hare. It’s a fantastic fable that helps teach the virtues of patience and dedication. It’s also an utter and complete lie. At least when it comes to sales dialing. In […] Communications Tips and Tricks, Sales Enablement
February 12, 2021
8 Creative Ways to Get Your Sales Team’s Foot in the Door
Outbound sales can be grueling: Everyone is getting hammered with calls. Every niche is competitive. Every call requires you to differentiate yourself. Every conversation feels like it’s a greater challenge than ordering a regular coffee in a way Starbucks baristas […] Communications Tips and Tricks, Sales Enablement
February 12, 2021
How Local Presence Dialing Helps Your Sales Team Get Their Foot in the Door
This article is about one thing, and one thing only. People are 4x more likely to answer a call from a local number. In fact, this survey by our friends at Software Advice found that out-of-state and toll-free numbers are […] How It Works, Sales Enablement
January 27, 2021
Call Recording Cloud Storage: We Remember Everything So You Don’t Have To
Working in a busy office, there will come a time when you realize you’ve completely forgotten what a customer said on your last phone call. It could be because your wife sent you a funny meme and you lost your […] Company News, How It Works
Popular Posts
March 25, 2021
What to Look for in a Business VoIP Phone System
Business VoIP phone systems have become increasingly popular among small businesses and enterprises alike, especially now that many of us are working remotely at least some of the time. The reasons why aren’t hard to pinpoint. VoIP excels at providing […] Communications Tips and Tricks, Small Business Expertise
March 25, 2021
How a VoIP Phone System Helps You Train Your Customer Service Team
No matter your industry or size, a quality customer service team is the cornerstone of a successful business. They’re the ones who connect with customers, provide support, and give your company a warm, caring voice. When customer service is executed […] Communications Tips and Tricks, Small Business Expertise
March 25, 2021
How to Handle After Hours Calls to Your Business
It’s happened to all of us — the guilty moment you need help from a business, knowing full well they’re closed. So you call anyway, still holding onto a glimmer of hope that your problem can be solved… “You have […] Communications Tips and Tricks, Customer Experience
March 25, 2021
5 Cold Calling Trends To Keep You Competitive In 2021
Outbound sales, especially cold calling, is a constant arms race of tactics and technology. As the saying goes, “to be the man, you gotta beat the man.” In this case, “the man” just happens to be every one of your […] Sales Enablement, Small Business Expertise
February 12, 2021
Why Your Phone System Needs a Direct Integration with SalesForce
Salesforce is indisputably the #1 CRM on the market today. That’s not a paid promotion or anything, it’s just a simple fact. And a phone is just standard for any business. Whether your business makes or receives call, text or […] Communications Tips and Tricks, Sales Enablement
February 12, 2021
How ClicktoCall+ Makes You the First to Every Lead
We’ve all heard the story of the tortoise and the hare. It’s a fantastic fable that helps teach the virtues of patience and dedication. It’s also an utter and complete lie. At least when it comes to sales dialing. In […] Communications Tips and Tricks, Sales Enablement
February 12, 2021
8 Creative Ways to Get Your Sales Team’s Foot in the Door
Outbound sales can be grueling: Everyone is getting hammered with calls. Every niche is competitive. Every call requires you to differentiate yourself. Every conversation feels like it’s a greater challenge than ordering a regular coffee in a way Starbucks baristas […] Communications Tips and Tricks, Sales Enablement
February 12, 2021
How Local Presence Dialing Helps Your Sales Team Get Their Foot in the Door
This article is about one thing, and one thing only. People are 4x more likely to answer a call from a local number. In fact, this survey by our friends at Software Advice found that out-of-state and toll-free numbers are […] How It Works, Sales Enablement
January 27, 2021
Call Recording Cloud Storage: We Remember Everything So You Don’t Have To
Working in a busy office, there will come a time when you realize you’ve completely forgotten what a customer said on your last phone call. It could be because your wife sent you a funny meme and you lost your […] Company News, How It Works