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The FluentStream Blog

May 26, 2022

Employee Spotlight: Amy Babcock

Here at FluentStream, we have one goal: Provide the best communications service and support possible for our customers. The goal may be simple, but boy howdy does it take continuous, passionate effort to pull off. That’s where our wonderful customer […]
Read More
May 20, 2022

5 Important Statistics for Hybrid and Remote Workplaces

As the world settles into its new normal, many are surprised to see just how much the workplace landscape has changed. There was no migration back to the office. There was no massive cut to remote positions. The past few […]
Read More
April 6, 2022

How an Auto Attendant Helps You Stop Robocalls

The phone rings.  *Gentle horror music creeps in*  You pick it up immediately, excited to turn another prospect into a happy customer. Instead you hear the voice… the same voice that’s been haunting you, following you home, invading your very […]
Read More
March 7, 2022

5 Tips to Scale Your Small Business in 2022

Scaling is a scary proposition for any small business.  On the one hand, it means you’re doing great! New customers are flooding in. Profits are on the rise. On the other hand, all that success means big changes are right […]
Read More
January 27, 2022

Employee Spotlight: Brennan Link

Here at FluentStream, we have one goal: Provide the best communications service and support possible for our customers.The goal may be simple, but boy howdy does it take continuous, passionate effort to pull off. That’s where our wonderful development team […]
Read More
October 25, 2021

How to Write a Great Auto Attendant Script

Every business knows that busy phones are a double-edged sword. Yes, more calls means more customers and, hopefully, higher profits. But too many calls can also be overwhelming, resulting in missed opportunities and frustrated customers who quickly become former customers. […]
Read More
September 28, 2021

5 Best VoIP Phone Features for Small Businesses

If you run a small business, VoIP (Voice over Internet Protocol) phone systems are built to be your new best friend. There are plenty of reasons why — very little hardware investment, increased mobility, lower monthly costs — but one […]
Read More
September 27, 2021

Can Switching to VoIP Really Save You Money Every Month?

VoIP (Voice over Internet Protocol) phone systems aren’t exactly new, but thanks to the wider availability of high-speed internet they’ve become the go-to solution for businesses looking to save money. Wait… are traditional landline systems really that expensive? I’m glad […]
Read More
August 30, 2021

Best Ways to Provide 24/7 Support for Your Customers

Just a few years ago, 24/7 support was a premium offering that set you apart from the competition. Now, it’s not only expected, it’s usually demanded by customers. In fact, Microsoft reports that 54% of global consumers say that they […]
Read More
May 26, 2022

Employee Spotlight: Amy Babcock

Here at FluentStream, we have one goal: Provide the best communications service and support possible for our customers. The goal may be simple, but boy howdy does it take continuous, passionate effort to pull off. That’s where our wonderful customer […]
Read More
May 20, 2022

5 Important Statistics for Hybrid and Remote Workplaces

As the world settles into its new normal, many are surprised to see just how much the workplace landscape has changed. There was no migration back to the office. There was no massive cut to remote positions. The past few […]
Read More
April 6, 2022

How an Auto Attendant Helps You Stop Robocalls

The phone rings.  *Gentle horror music creeps in*  You pick it up immediately, excited to turn another prospect into a happy customer. Instead you hear the voice… the same voice that’s been haunting you, following you home, invading your very […]
Read More
March 7, 2022

5 Tips to Scale Your Small Business in 2022

Scaling is a scary proposition for any small business.  On the one hand, it means you’re doing great! New customers are flooding in. Profits are on the rise. On the other hand, all that success means big changes are right […]
Read More
January 27, 2022

Employee Spotlight: Brennan Link

Here at FluentStream, we have one goal: Provide the best communications service and support possible for our customers.The goal may be simple, but boy howdy does it take continuous, passionate effort to pull off. That’s where our wonderful development team […]
Read More
October 25, 2021

How to Write a Great Auto Attendant Script

Every business knows that busy phones are a double-edged sword. Yes, more calls means more customers and, hopefully, higher profits. But too many calls can also be overwhelming, resulting in missed opportunities and frustrated customers who quickly become former customers. […]
Read More
September 28, 2021

5 Best VoIP Phone Features for Small Businesses

If you run a small business, VoIP (Voice over Internet Protocol) phone systems are built to be your new best friend. There are plenty of reasons why — very little hardware investment, increased mobility, lower monthly costs — but one […]
Read More
September 27, 2021

Can Switching to VoIP Really Save You Money Every Month?

VoIP (Voice over Internet Protocol) phone systems aren’t exactly new, but thanks to the wider availability of high-speed internet they’ve become the go-to solution for businesses looking to save money. Wait… are traditional landline systems really that expensive? I’m glad […]
Read More
August 30, 2021

Best Ways to Provide 24/7 Support for Your Customers

Just a few years ago, 24/7 support was a premium offering that set you apart from the competition. Now, it’s not only expected, it’s usually demanded by customers. In fact, Microsoft reports that 54% of global consumers say that they […]
Read More