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The FluentStream Blog

Smiling customer service operator in UCaaS
November 7, 2024

The Importance of Comprehensive Customer Support for SMBs in UCaaS

At some point, most businesses need technical support to assist with questions about their systems or applications. For small and medium-sized businesses (SMBs) without full-time, on-site IT support, vendor-provided customer service is crucial. However, many SMBs discover that their UCaaS plan […]
Read More
October 29, 2024

Empowering Growth: The Value of FluentStream’s Business Communication Solutions

Value. This is why FluentStream continues to expand its footprint across the U.S. Small and mid-size organizations want to grow their businesses, which often requires a more sophisticated, professional phone service. They need enterprise-grade services at SMB pricing. And because […]
Read More
October 22, 2024

FluentStream Recognized for Thriving Channel Partner Program and Impact on UCaaS Adoption Among SMBs

Exciting news! Our innovative approach to supporting our partners recently earned us two industry awards. FluentStream won the 2024 ChannelVision Visionary Spotlight Award and the TMC Friend of the Channel Award. These wins highlight our industry impact, partner-centric approach, and the overall effectiveness […]
Read More
October 17, 2024

An Integrated Approach to Optimizing Workplace Communication

Originally published by The Fast Mode / Image Credit: The Fast Mode/monkeybusinessimages/BigStockPhoto.com Effective communication remains imperative in the ever-evolving landscape of modern workplaces. The ability to seamlessly connect, collaborate, and innovate is a must for organizations striving to grow and […]
Read More
October 1, 2024

5 Benefits of Integrating Your UCaaS Platform with CRM Systems

Imagine if the tools you rely on daily could seamlessly integrate, making tedious tasks more efficient. While large enterprises have enjoyed the benefits of communication platform integrations for years, small and midsized businesses (SMBs) have been limited, facing high costs for […]
Read More
10DLC Regulations - Red triangle exclamation point alert over someone typing on their phone
September 17, 2024

Navigating 10DLC Regulations: Ensure Compliance to Keep Your Business Texting Service Active

A2P 10DLC, or Application-to-Person 10-Digit Long Code, allows businesses to send text messages using a local phone number. The new 10DLC regulations, introduced by the U.S. telecommunications industry in response to customer concerns, aim to curb spam and unwanted texts. […]
Read More
New 10DLC regulations on a chalk board
September 16, 2024

10DLC: What You Need to Know

As a small or medium-sized business, staying on top of the latest regulations can be a challenge, but one you can't afford to ignore. The new 10DLC (10-Digit Long Code) regulations implemented by major US cellular carriers are a prime […]
Read More
Happy Labor Day with dog holding a US flag
August 28, 2024

Prepare for Labor Day with These Essential Phone System Updates

Labor Day weekend is just around the corner, and it’s important to ensure that your business is ready for the holiday rush. While you may be focused on organizing sales, promotions, and vacation plans, don’t forget about the critical role […]
Read More
Smiling customer service operator in UCaaS
November 7, 2024

The Importance of Comprehensive Customer Support for SMBs in UCaaS

At some point, most businesses need technical support to assist with questions about their systems or applications. For small and medium-sized businesses (SMBs) without full-time, on-site IT support, vendor-provided customer service is crucial. However, many SMBs discover that their UCaaS plan […]
Read More
October 29, 2024

Empowering Growth: The Value of FluentStream’s Business Communication Solutions

Value. This is why FluentStream continues to expand its footprint across the U.S. Small and mid-size organizations want to grow their businesses, which often requires a more sophisticated, professional phone service. They need enterprise-grade services at SMB pricing. And because […]
Read More
October 22, 2024

FluentStream Recognized for Thriving Channel Partner Program and Impact on UCaaS Adoption Among SMBs

Exciting news! Our innovative approach to supporting our partners recently earned us two industry awards. FluentStream won the 2024 ChannelVision Visionary Spotlight Award and the TMC Friend of the Channel Award. These wins highlight our industry impact, partner-centric approach, and the overall effectiveness […]
Read More
October 17, 2024

An Integrated Approach to Optimizing Workplace Communication

Originally published by The Fast Mode / Image Credit: The Fast Mode/monkeybusinessimages/BigStockPhoto.com Effective communication remains imperative in the ever-evolving landscape of modern workplaces. The ability to seamlessly connect, collaborate, and innovate is a must for organizations striving to grow and […]
Read More
October 1, 2024

5 Benefits of Integrating Your UCaaS Platform with CRM Systems

Imagine if the tools you rely on daily could seamlessly integrate, making tedious tasks more efficient. While large enterprises have enjoyed the benefits of communication platform integrations for years, small and midsized businesses (SMBs) have been limited, facing high costs for […]
Read More
10DLC Regulations - Red triangle exclamation point alert over someone typing on their phone
September 17, 2024

Navigating 10DLC Regulations: Ensure Compliance to Keep Your Business Texting Service Active

A2P 10DLC, or Application-to-Person 10-Digit Long Code, allows businesses to send text messages using a local phone number. The new 10DLC regulations, introduced by the U.S. telecommunications industry in response to customer concerns, aim to curb spam and unwanted texts. […]
Read More
New 10DLC regulations on a chalk board
September 16, 2024

10DLC: What You Need to Know

As a small or medium-sized business, staying on top of the latest regulations can be a challenge, but one you can't afford to ignore. The new 10DLC (10-Digit Long Code) regulations implemented by major US cellular carriers are a prime […]
Read More
Happy Labor Day with dog holding a US flag
August 28, 2024

Prepare for Labor Day with These Essential Phone System Updates

Labor Day weekend is just around the corner, and it’s important to ensure that your business is ready for the holiday rush. While you may be focused on organizing sales, promotions, and vacation plans, don’t forget about the critical role […]
Read More