September 19, 2022
How FluentStream Helps You Meet the New CMS Call Recording Requirements
If you’re in the healthcare insurance industry, you’ve no doubt already heard about the enrollment guideline changes being enacted by the Centers for Medicare & Medicaid Services (CMS). However, if you somehow haven’t heard about what’s coming… welcome! You’re in […] Communications Tips and Tricks, How It Works
February 12, 2021
How Local Presence Dialing Helps Your Sales Team Get Their Foot in the Door
This article is about one thing, and one thing only. People are 4x more likely to answer a call from a local number. In fact, this survey by our friends at Software Advice found that out-of-state and toll-free numbers are […] How It Works, Sales Enablement
January 27, 2021
Call Recording Cloud Storage: We Remember Everything So You Don’t Have To
Working in a busy office, there will come a time when you realize you’ve completely forgotten what a customer said on your last phone call. It could be because your wife sent you a funny meme and you lost your […] Company News, How It Works
December 9, 2020
Temporary Voicemail Greeting – Set It and Forget It
You’ve just had the most relaxing vacation of your life: The beach was pristine. The wind gently tousled your hair so you look amazing in every picture. The bartender nailed your favorite fruity drink and never forgot the little umbrella. […] How It Works
June 18, 2020
How to Use FluentStream Live Manager
With FluentStream Live Manager, anyone can direct calls and join conversations with the ease of a trained office manager. WHAT IS LIVE MANAGER? Live Manager is a phone system dashboard that allows you to transfer calls, join conversations, and see […] How It Works