The FluentStream Blog

Category: News

A laptop with FluentStream's Video Communications solution for small and mid-sized businesses
June 25, 2025

Stop App-Hopping: Why One Platform for All Your Business Communications Just Makes Sense

Today’s small and mid-sized businesses are using more apps than ever to stay connected — video conferencing on one platform, phone calls on another, team chats somewhere else, and customer messages... who knows where. It’s overwhelming. It’s inefficient. And it’s […]
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Caley Dow, VP Operations, FluentStream
June 18, 2025

How We Built Award Winning Support Without Tickets or Bots

By Caley Dow, VP Operations, FluentStream One of the most common things we hear from new customers is this: “I can’t believe I got a real person on the phone — right away.” It’s usually said with a mix of […]
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2025 Unified Communications Product of the Year Award and the 2025 Internet Telephony Product of the Year Award
June 10, 2025

FluentStream Wins Dual Industry Awards for Innovation in Business Communications

We’re thrilled to share that FluentStream has been named the winner of not one, but two major industry honors: the 2025 Unified Communications Product of the Year Award and the 2025 Internet Telephony Product of the Year Award. These awards […]
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Kerrin Parker, CEO of FluentStream
June 4, 2025

Why SMBs Deserve Enterprise-Grade Communications

By Kerrin Parker, CEO, FluentStream Taking the helm at FluentStream is one of the most exciting and meaningful chapters of my career. I’ve worked with fast-growth startups and large enterprises alike, but nothing inspires me more than helping small and […]
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99.999% uptime for FluentStream services
May 20, 2025

5/9 A Day to Celebrate!

By Ray Lieu, Founder of M5 and Current Head of Engineering and Development at FluentStream When we think about technology, a lot of times, we get caught up in features, specs, and the technical jargon. But let’s take a step […]
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