If you receive an angry message from a client, or a positive message with some great feedback, it’s important to know about it right away. We’re all too familiar with having busy schedules and not getting around to checking our …
Enhanced-911: The Feature We Hope You Never Have To Use
Franz Kafka once said, “It’s better to have and not need, than to need, and not have.” Consider this when you’re choosing a VoIP service, and be sure that the provider you decide on has Enhanced 911, or “e-911.” While …
It’s Not Me, It’s You: Small Hardware Upgrades to Improve Your Cloud-Hosted System
As you’re probably aware, internet hardware, and, by extension, VoIP configurations can have a lot of moving parts to them. That’s not to say that setting up a VoIP business phone system is difficult – far from it. However, when …
Introducing: Wake-Up Call Reminder
Your hotel has a lot of clients to look after, each one has a different schedule and different needs. You’re busy. The last thing you want to be doing is making wake-up calls to everyone who requests one. Instead, let …
