The FluentStream Blog

Category: News

FluentStream plus Integration with Microsoft Teams
June 11, 2024

Integration with Microsoft Teams Facilitates Seamless Business Communication and Collaboration

Efficiency and productivity are two key levers organizations pull when they need to improve operational performance. The first step to improving both is to analyze work methods, which often results in more streamlined processes. To help organizations refine their workflows […]
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June 6, 2024

Celebrating Our Strategic Partnership with sipVine: Commitment to Customer Success

Today, we are excited to announce our strategic partnership with sipVine, a Kansas City-based provider of hosted VoIP phone services. Through this partnership, FluentStream is acquiring sipVine’s voice customers, and together, we will transition them to our comprehensive unified communications-as-a-service […]
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Employee working at home
May 28, 2024

The Great Resistance: Employees Prefer a Flexible Work Environment

As you read this, where are you? In an office? At a coffee shop? At your kitchen table? And what device are you using? Your phone, tablet, or laptop? In today’s post-pandemic workplace, many of us have more flexibility and […]
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May 22, 2024

FluentStream’s Award-Winning Customer Service: Putting Customers First, Always

When was the last time you had a really amazing customer experience? I mean, like so good that you told a friend or wanted to hug the person who helped you? You felt so appreciative because someone heard you, helped […]
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April 24, 2024

Oakview Dermatology: Enhancing Customer Service and Scaling Operations with FluentStream’s Call Center Solutions

Businesses often rely on call centers to manage customer inquiries, support, and sales, especially when they are in growth mode. This was the case for Oakview Dermatology, which specializes in providing comprehensive medical and cosmetic dermatology services. With a strong […]
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