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The FluentStream Blog

Category: Communications Tips and Tricks

March 25, 2021

What to Look for in a Business VoIP Phone System

Business VoIP phone systems have become increasingly popular among small businesses and enterprises alike, especially now that many of us are working remotely at least some of the time.  The reasons why aren’t hard to pinpoint.  VoIP excels at providing the power and functionality of cutting-edge business communications, but for
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March 25, 2021

How a VoIP Phone System Helps You Train Your Customer Service Team

No matter your industry or size, a quality customer service team is the cornerstone of a successful business. They’re the ones who connect with customers, provide support, and give your company a warm, caring voice. When customer service is executed well, it can guarantee loyalty for years to come. However,
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March 25, 2021

How to Handle After Hours Calls to Your Business

It’s happened to all of us — the guilty moment you need help from a business, knowing full well they’re closed. So you call anyway, still holding onto a glimmer of hope that your problem can be solved…  “You have reached us outside of our normal business hours. Please try
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February 12, 2021

Why Your Phone System Needs a Direct Integration with SalesForce

Salesforce is indisputably the #1 CRM on the market today. That’s not a paid promotion or anything, it’s just a simple fact. And a phone is just standard for any business. Whether your business makes or receives call, text or fax, there’s no substituting for the powerful simplicity that comes
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February 12, 2021

How ClicktoCall+ Makes You the First to Every Lead

We’ve all heard the story of the tortoise and the hare. It’s a fantastic fable that helps teach the virtues of patience and dedication. It’s also an utter and complete lie. At least when it comes to sales dialing. In the world of over-the-phone sales, speed is the only thing
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