It’s happened to all of us — the guilty moment you need help from a business, knowing full well they’re closed. So you call anyway, still holding onto a glimmer of hope that your problem can be solved…  “You have reached us outside of our normal business hours. Please try Communications Tips and Tricks, Customer Experience

One of my family’s longest holiday traditions is that my dad buys himself his own gifts and then labels them as from my brother and me. He says it’s not that we don’t get him fun presents, it’s that we never get him useful presents. Honestly — as much as Customer Experience

You already know FluentStream as the best communications provider for small businesses. It’s a responsibility that we take seriously. It’s why we’re constantly working on more ways to make life easier for the small businesses that we work with. It’s what keeps us up at night.  One question that we’ve Company News, Customer Experience

Welcome to the beautiful new Fluentstream.com! We've rebuilt the site to be easier to use, easier to navigate, and easier to understand the value we provide our clients. Even though it's our redesign, it's really all about you. We've always put you, the client, at the forefront of our world Company News, Customer Experience

Dental practices don’t often think of new websites or phone systems when it comes to easy, meaningful ways to improve their business. But with all the features, improvements, and especially the savings that come with upgrading technology… they probably should. 1. Start Speaking Their Language  One of the biggest challenges Communications Tips and Tricks, Customer Experience