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The FluentStream Blog

Tag: business communications

September 28, 2021

5 Best VoIP Phone Features for Small Businesses

If you run a small business, VoIP (Voice over Internet Protocol) phone systems are built to be your new best friend. There are plenty of reasons why — very little hardware investment, increased mobility, lower monthly costs — but one that’s often overlooked is how many features you get to
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September 27, 2021

Can Switching to VoIP Really Save You Money Every Month?

VoIP (Voice over Internet Protocol) phone systems aren’t exactly new, but thanks to the wider availability of high-speed internet they’ve become the go-to solution for businesses looking to save money. Wait… are traditional landline systems really that expensive? I’m glad you asked, because yes. Yes they are. Because traditional landline
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August 30, 2021

Best Ways to Provide 24/7 Support for Your Customers

Just a few years ago, 24/7 support was a premium offering that set you apart from the competition. Now, it’s not only expected, it’s usually demanded by customers. In fact, Microsoft reports that 54% of global consumers say that they have higher customer service expectations than they did just one
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August 29, 2021

Creating a 2022 Communications Plan that Benefits Your Business

2020 sent most businesses scrambling to connect remotely with customers and each other. 2021 saw the rise of hybrid workplaces and revealed how ill-prepared we were for the world’s new communications norms. Now, with 2022 right around the corner, it’s time to make improvements and create a plan for the
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July 28, 2021

How Hybrid Workplaces are Changing Communications

Over the last few years, hybrid and even fully remote workplaces have gone from the exception to the norm. People are working from home more often. Meetings are far more likely to be over a video or conference call than in person. Managers are struggling to keep the same level
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