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The FluentStream Blog

Tag: small business phone system

October 25, 2021

How to Write a Great Auto Attendant Script

Every business knows that busy phones are a double-edged sword. Yes, more calls means more customers and, hopefully, higher profits. But too many calls can also be overwhelming, resulting in missed opportunities and frustrated customers who quickly become former customers. If hiring a whole squad of receptionists isn’t in your
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September 28, 2021

5 Best VoIP Phone Features for Small Businesses

If you run a small business, VoIP (Voice over Internet Protocol) phone systems are built to be your new best friend. There are plenty of reasons why — very little hardware investment, increased mobility, lower monthly costs — but one that’s often overlooked is how many features you get to
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