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The FluentStream Blog

Tag: business voip

April 30, 2021

The Complete Guide to Unified Communications as a Service

Unified Communications as a Service (UCaaS) is a business communications system that integrates or unifies a spectrum of technologies and channels into a single platform. I know… that’s basically just a big bowl of word soup telecom mumbo jumbo. So let’s get a little more specific. Modern businesses communicate in
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April 28, 2021

Cold Transfers VS Warm Transfers: What’s the Difference?

If you’ve ever worked in an office before, chances are you’ve had to transfer a call from one extension to another. However, there are a surprising number of people who don’t know there are actually two ways to transfer a call: cold transfers and warm transfers. What are these two
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