May 20, 2021
Better Communications Reporting Can Help Every Business
Communications reporting is one of the most useful benefits provided by cloud-hosted phone systems. If your current system doesn’t provide advanced reporting, you should get one that does. If you do have a system like FluentStream that provides advanced reporting, […] Small Business & Growth
April 30, 2021
The Complete Guide to Unified Communications as a Service
Unified Communications as a Service (UCaaS) is a business communications system that integrates or unifies a spectrum of technologies and channels into a single platform. I know… that’s basically just a big bowl of word soup telecom mumbo jumbo. So […] Business Phone Systems 101
April 28, 2021
Cold Transfers VS Warm Transfers: What’s the Difference?
If you’ve ever worked in an office before, chances are you’ve had to transfer a call from one extension to another. However, there are a surprising number of people who don’t know there are actually two ways to transfer a […] Business Phone Systems 101
January 19, 2016
Update: FluentCloud WebPhone Offers New Functionality
The FluentCloud WebPhone is now a multi-line business phone option, used directly on a Chrome browser. Get the complete functionality of a FluentStream-enabled desk phones, without purchasing additional hardware. The only other requirement for WebPhone functionality is either (1) a microphone […] Product & Platform Updates