August 25, 2026
What MSPs Should Look for in a Cloud Communications Partner: Takeaways from ChannelPro LIVE Parsippany
For MSPs and IT service providers, adding cloud communications can create new opportunities to expand customer relationships and build recurring revenue. But choosing the right provider involves more than comparing features and pricing. Rob Katzer, Senior Sales Manager at FluentStream, […] Partner Perspectives
April 30, 2021
The Complete Guide to Unified Communications as a Service
Unified Communications as a Service (UCaaS) is a business communications system that integrates or unifies a spectrum of technologies and channels into a single platform. I know… that’s basically just a big bowl of word soup telecom mumbo jumbo. So […] Business Phone Systems 101
April 28, 2021
Cold Transfers VS Warm Transfers: What’s the Difference?
If you’ve ever worked in an office before, chances are you’ve had to transfer a call from one extension to another. However, there are a surprising number of people who don’t know there are actually two ways to transfer a […] Business Phone Systems 101