Flexible Packages
Built for Growing Businesses

Business phone service designed to grow as your business does - add users, features, or locations anytime.
Schedule Demo

Flexible Packages
Built for Growing Businesses

Designed to grow as your business does - add users, features, or locations anytime.
Schedule Demo

Why Small Businesses Choose FluentStream

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Flexible Options
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Customizable Features
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Grows With You
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Fits Small Business Budgets

Customizable Business Phone Service for Every Team

Choose one of our most popular packages, or let us help you build your perfect solution by adding only the features you need.
Get a Quote

Business
Essentials

Essential and reliable communication tools to help teams stay connected and professional.
Best for:
Small offices and startups in legal, consulting, or financial services

  • Unlimited Domestic VOIP Calling
  • Direct Phone Numbers
  • Mobile, WebPhone and Admin Portal App Access
  • Desk Phone Access
  • Emergency Routing & Site e911
  • Voicemail-to-Email with Transcription
  • Auto Attendant + Voice Recognition
  • Network Monitoring
  • Call Recording
  • Electronic Faxing (eFax)

Customer
Outreach

Keep your customers engaged and your teams responsive with outbound and inbound communication tools.
Best for:
Healthcare offices, service providers, sales, or customer service businesses

  • Unlimited Domestic VOIP Calling
  • Direct Phone Numbers
  • Mobile, WebPhone and Admin Portal App Access
  • Desk Phone Access
  • Emergency Routing & Site e911
  • Voicemail-to-Email with Transcription
  • Auto Attendant + Voice Recognition
  • Network Monitoring
  • Text (SMS) from Business Line + Campaign Tools
  • Texting (SMS) Usage Bundle

Field
Team

Empower mobile workers and distributed teams to stay connected on the go, without missing a beat.
Best for:
Mobile-first or distributed teams in home services, home health, or construction

  • Unlimited Domestic VOIP Calling
  • Direct Phone Numbers
  • Built for Mobile & Hybrid Teams
  • Mobile, WebPhone and Admin Portal App Access
  • Desk Phone Access
  • Emergency Routing & Site e911
  • Voicemail-to-Email with Transcription
  • Auto Attendant + Voice Recognition
  • Network Monitoring
  • Text (SMS) from Business Line + Campaign Tools

Professional
Services

Robust communication solutions for firms that need security, flexibility, and polished client-facing communications.
Best for:
Firms in law, accounting, insurance, or financial services

  • Unlimited Domestic VOIP Calling
  • Direct Phone Numbers
  • Mobile, WebPhone and Admin Portal App Access
  • Desk Phone Access
  • Emergency Routing & Site e911
  • Voicemail-to-Email with Transcription
  • Auto Attendant + Voice Recognition
  • Network Monitoring
  • Call Recording
  • Text (SMS) from Business Line + Campaign Tools

FluentConnect Contact Center

From faster training to better insights and reduced hold times, our FluentStream’s Contact Center tools help SMB teams deliver standout customer service.
  • Automatic Call Distribution
    Route calls evenly across available agents
  • Queue Callback
    Let callers keep their place without holding
  • Live Call Monitoring
    Listen, whisper, or barge into live calls
  • FluentAnalytics
    Dashboards, scheduled reports, and queue insights
  • FluentAI Call Intelligence
    Call recording, transcription, and sentiment detection
  • Workflow Notifications
    Trigger alerts for missed calls or SLAs

FluentConnect Contact Center

From faster training to better insights and reduced hold times, our FluentStream’s Contact Center tools help SMB teams deliver standout customer service.
  • Automatic Call Distribution
    Route calls evenly across available agents
  • Queue Callback
    Let callers keep their place without holding
  • Live Call Monitoring
    Listen, whisper, or barge into live calls
  • FluentAnalytics
    Dashboards, scheduled reports, and queue insights
  • FluentAI Call Intelligence
    Call recording, transcription, and sentiment detection
  • Workflow Notifications
    Trigger alerts for missed calls or SLAs

Most-Used Features by SMBs

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Business Texting

Reach customers instantly with SMS for faster responses, better engagement, and improved satisfaction.
Learn More
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FluentAI

Transcribe calls, analyze sentiment, and gain insights to improve coaching and customer experience.
Learn More
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Microsoft Teams

Keep using Teams while FluentStream powers reliable calling behind the scenes for a seamless experience.
Learn More
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CRM Integration

Connect FluentStream with your CRM to log calls, streamline workflows, and give your team more context in every conversation.
Learn More
Trusted by
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A Business Phone Service You Can Count On

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Plan Option FAQ

Let’s build the perfect plan for your business.