About Us

100%Remote Employees
80+Employee Satisfaction Score

Our Mission

To provide small and mid-sized businesses with the best communications service and support anywhere anytime
Founded in the artistic heart of downtown Denver, we've carried that spirit into our new fully-remote workplace. From coast to coast, we enjoy a creative, community-focused environment where hard work is actually fun!

Our Award-Winning Support & Service Team


One of the fastest growing companies

Recently named to the Inc. 5000 list for the sixth year in a row

Best Biz Award

Award-winning Support & Service

Our customers love us almost as much as we love them

Our core company value is that customers are the center of our universe. That’s not just fancy corporate jargon, that’s a promise that we will do our best every single day to support and improve your business communications.

98%Customer Satisfaction Score

45.5Net Promoter Score (NPS)

99.99%Service Uptime

FluentStream Management Team

These fine people are responsible for keeping FluentStream running smoothly.
Feel free to contact them and say hello!
Cass Gilmore
Cass GilmoreCEO
Teresa Kotwis
Teresa KotwisCFO
Kerrin Parker
Kerrin ParkerCOO
Theo Zourzouvillys
Theo ZourzouvillysCTO
Marissa Barcza
Marissa BarczaVP, Channel & Customer Success
Caley Dow
Caley DowVP, Service Delivery
Ray Lieu
Ray LieuVP, Engineering
Casey McNally
Casey McNallyDirector of Customer Support
Allie Morton
Allie MortonDirector of People Ops
Amber Tobias
Amber TobiasHead of Corporate Development
FluentStream is funded by PSG Equity Group

FluentStream is #1 for a reason

Teleworking Solutions awards
Pioneer award supporting mobile and remote workforces
Voice Technology award
Exceptional VoIP and IP Communications product and services
Recognized as one of the fastest-growing companies in the U.S. for the 6th year in a row
International leader in supporting entrepreneurs and helping startups grow
Voice Technology award
Leading voice technology solution for exceptional customer experience
Teleworking Solutions awards
2023 Tech Culture Award for Workplace Excellence
Internet Telephony Award
Rated one of the Best Places to Work
Internet Telephony Award
Best of the best in products and services for small and medium businesses
Internet Telephony Award
2023 Channel Program of the Year

We’re proud of the team we’ve built and we’d love for you to be part of it.

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