Running a UCaaS platform is expensive, complicated, and probably not why you got into this business. FluentStream's Wholesale Partner program is built for providers who want out of the platform business without walking away from the customers they've built.
UCaaS providers spending more time managing their platform than serving their customers
Businesses ready to exit the platform business without losing their customer base
Providers who want a clean, non complicated, transition
Teams that are ready to completely hand off the support
I would give FluentStream good marks. They are an honest player in the game.
Steve McCarthy, President, GPhone
What FluentStream Takes Off Your Plate
From the first migration conversation through long-term customer support, here’s what moves to our team.
The Full End-to-End Migration Support
FluentStream manages the full customer migration process, including system configuration, number porting, and cutover coordination. We’ve done this at scale. Your customers won’t feel the transition.
Dedicated Wholesale Channel Manager
A named contact from day one for migration strategy, deal structure, pricing questions, and escalations. Not a shared inbox. A real person who knows your business and your timeline.
Tier 2 and Tier 3 Customer Support
Once customers are on the FluentStream platform, our 100% U.S.-based support team handles escalated issues directly. No offshore routing, no bots, no shared queues.
Billing, Compliance & Infrastructure
10DLC compliance, number porting, billing, invoicing, and platform infrastructure are all managed on the FluentStream side across your entire migrated customer base.
How the Migration Works
A clean, structured process from first conversation to fully migrated customers.
1.
Talk to a Wholesale Channel Manager We'll learn about your customer base and build a migration plan around your timeline.
2.
Assess your customer base together We review seat counts and contract timelines so there are no surprises.
3.
Begin the migration on your schedule Customers move in batches. FluentStream handles configuration, porting, and cutover coordination.
4.
FluentStream takes over platform and support Our team owns platform support, compliance, and infrastructure going forward.
See What the Wholesale Path Looks Like in Practice
GPhone
Wholesale Partner
Falls Church, VA
GPhone had been running their own telecom infrastructure for decades before deciding it was time to hand it off. FluentStream migrated up to 20-30 customer sites a day and handled the entire process, so GPhone could focus on what they do best: sales and customer relationships.
