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July 20, 2021

Guide to Porting Landlines to a VoIP System

Porting your phone numbers from a landline provider to VoIP sounds like a complicated process. But fortunately for businesses both big and small, all it takes is a little prep work for Number Porting to be a breeze. The most common question we get as a business VoIP provider is
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June 28, 2021

How a VoIP Phone System Improves Your Marketing Strategy

A good marketing strategy is the cornerstone of any competitive or growing business. But with new technologies constantly disrupting industries, how can you know what marketing tools will be a good investment for years to come? VoIP (Voice Over Internet Protocol) phone systems are rising in popularity across the board,
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enhanced-911 emergency 911
November 21, 2017

Enhanced-911: The Feature We Hope You Never Have To Use

Franz Kafka once said, “It’s better to have and not need, than to need, and not have.” Consider this when you’re choosing a VoIP service, and be sure that the provider you decide on has Enhanced 911, or “e-911.” While we certainly hope you will never need to use this
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Modem
November 2, 2017

It’s Not Me, It’s You: Small Hardware Upgrades to Improve Your Cloud-Hosted System

As you’re probably aware, internet hardware, and, by extension, VoIP configurations can have a lot of moving parts to them. That’s not to say that setting up a VoIP business phone system is difficult – far from it. However, when diagnosing problems with VoIP systems, it’s important to remember how
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August 23, 2017

Post-Call Survey: Instant Feedback for Long-Term Improvement

Have you ever filled out a survey for a business experience before? Say you’ve just finished that giant, bacon-laden burger and basket of fries at your favorite chain sit-down restaurant, and tucked beside the check is a little form asking “How Did We Do?” Why’d you fill it out? Is
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