July 11, 2023
What the Mitel/ShoreTel Merger Means For You
The Unified Communications as a Service (UCaaS) industry was rocked late last month by Mitel acquiring the Sunnyvale, California-based ShoreTel. The Ontario-based communications company agreed to pay a 28% premium over ShoreTel’s closing share price the day before. This isn’t […] Company News & Announcements
September 27, 2021
Can Switching to VoIP Really Save You Money Every Month?
VoIP (Voice over Internet Protocol) phone systems aren’t exactly new, but thanks to the wider availability of high-speed internet they’ve become the go-to solution for businesses looking to save money. Wait… are traditional landline systems really that expensive? I’m glad […] Business Phone Systems 101
August 30, 2021
Best Ways to Provide 24/7 Support for Your Customers
Just a few years ago, 24/7 support was a premium offering that set you apart from the competition. Now, it’s not only expected, it’s usually demanded by customers. In fact, Microsoft reports that 54% of global consumers say that they […] Customer Experience & Call Quality
July 20, 2021
Guide to Porting Landlines to a VoIP System
Porting your phone numbers from a landline provider to VoIP sounds like a complicated process. But fortunately for businesses both big and small, all it takes is a little prep work for Number Porting to be a breeze. The most […] Product & Platform Updates
June 28, 2021
How a VoIP Phone System Improves Your Marketing Strategy
A good marketing strategy is the cornerstone of any competitive or growing business. But with new technologies constantly disrupting industries, how can you know what marketing tools will be a good investment for years to come? VoIP (Voice Over Internet […] Communications Tips & Best Practices