The FluentStream Blog

Tag: customer support

June 24, 2021

5 Ways to Scale Your Customer Support Team Without Sacrificing Quality

One of the biggest challenges faced by companies is maintaining stellar customer support as they scale. More customers means more calls to answer, more problems to solve, more complaints to make right. Without quality training and systems, your support team simply won’t be able to keep pace even when you
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August 3, 2015

Customer Support: When we say fast, we mean it

We’ve set a new bar for customer support and we couldn’t be more proud. Although just a slight change to our homepage, you will now see how long the *actual* wait time is for our call queue to reach our customer support team.  Make sure you looked closely at that
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