Franz Kafka once said, “It’s better to have and not need, than to need, and not have.” Consider this when you’re choosing a VoIP service, and be sure that the provider you decide on has Enhanced 911, or “e-911.” While we certainly hope you will never need to use this News

As you’re probably aware, internet hardware, and, by extension, VoIP configurations can have a lot of moving parts to them. That’s not to say that setting up a VoIP business phone system is difficult – far from it. However, when diagnosing problems with VoIP systems, it’s important to remember how News

Have you ever filled out a survey for a business experience before? Say you’ve just finished that giant, bacon-laden burger and basket of fries at your favorite chain sit-down restaurant, and tucked beside the check is a little form asking “How Did We Do?” Why’d you fill it out? Is News

More calls, better connect rates, more meetings set, more sales, more commissions. The game of cold calling seems to be pretty simple, right? We’ve made a quick calculator so you can see just how much more efficient you can be (READ: more calls = more $$$), but implementing these outbound News