fbpx

The FluentStream Blog

Day: March 25, 2021

March 25, 2021

What to Look for in a Business VoIP Phone System

Business VoIP phone systems have become increasingly popular among small businesses and enterprises alike, especially now that many of us are working remotely at least some of the time.  The reasons why aren’t hard to pinpoint.  VoIP excels at providing the power and functionality of cutting-edge business communications, but for
Read More
March 25, 2021

How a VoIP Phone System Helps You Train Your Customer Service Team

No matter your industry or size, a quality customer service team is the cornerstone of a successful business. They’re the ones who connect with customers, provide support, and give your company a warm, caring voice. When customer service is executed well, it can guarantee loyalty for years to come. However,
Read More
March 25, 2021

How to Handle After Hours Calls to Your Business

It’s happened to all of us — the guilty moment you need help from a business, knowing full well they’re closed. So you call anyway, still holding onto a glimmer of hope that your problem can be solved…  “You have reached us outside of our normal business hours. Please try
Read More
March 25, 2021

5 Cold Calling Trends To Keep You Competitive In 2021

Outbound sales, especially cold calling, is a constant arms race of tactics and technology.  As the saying goes, “to be the man, you gotta beat the man.” In this case, “the man” just happens to be every one of your competitors on every single call. Any edge you can get
Read More