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The FluentStream Blog

Day: September 8, 2022

September 8, 2022

How to Prepare for the Upcoming CMS Call Recording Changes

As originally posted by Call Center Times: The Centers for Medicare & Medicaid Services (CMS) is enacting new guidelines that directly impact healthcare professionals, insurance vendors, and the healthcare industry at large. The changes go into effect Oct. 1, 2022, just in time to start the 2023 Annual Election Period
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