The FluentStream Blog

Tag: Call Recording

listen whisper barge
May 4, 2017

Who Knew Eavesdropping Could Be So Useful?

If you’ve ever worked a job where one of your primary responsibilities was talking on the phone, it can be absolutely terrifying. Without proper training, even the most seasoned sales representative or customer service agent can become a deer in the headlights. Luckily, we have some pretty nifty features, listen, whisper,
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August 19, 2016

Call Recording 101: When, Where, & How Your Business Can Use It

When you hear the words “Call Recording” what do you think of? The NSA? The voice recording you hear before you speak to an agent when your cable goes out again? Whatever it is, I bet you aren’t thinking about the myriad of ways call recording can help your business. Call
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