The FluentStream Blog

Tag: agent training

listen whisper barge
May 4, 2017

Who Knew Eavesdropping Could Be So Useful?

If you’ve ever worked a job where one of your primary responsibilities was talking on the phone, it can be absolutely terrifying. Without proper training, even the most seasoned sales representative or customer service agent can become a deer in the headlights. Luckily, we have some pretty nifty features, listen, whisper,
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