fbpx

The FluentStream Blog

March 25, 2021

How a VoIP Phone System Helps You Train Your Customer Service Team

No matter your industry or size, a quality customer service team is the cornerstone of a successful business. They’re the ones who connect with customers, provide support, and give your company a warm, caring voice. When customer service is executed […]
Read More
March 25, 2021

How to Handle After Hours Calls to Your Business

It’s happened to all of us — the guilty moment you need help from a business, knowing full well they’re closed. So you call anyway, still holding onto a glimmer of hope that your problem can be solved…  “You have […]
Read More
March 25, 2021

5 Cold Calling Trends To Keep You Competitive In 2021

Outbound sales, especially cold calling, is a constant arms race of tactics and technology.  As the saying goes, “to be the man, you gotta beat the man.” In this case, “the man” just happens to be every one of your […]
Read More
February 12, 2021

Why Your Phone System Needs a Direct Integration with SalesForce

Salesforce is indisputably the #1 CRM on the market today. That’s not a paid promotion or anything, it’s just a simple fact. And a phone is just standard for any business. Whether your business makes or receives call, text or […]
Read More
February 12, 2021

How ClicktoCall+ Makes You the First to Every Lead

We’ve all heard the story of the tortoise and the hare. It’s a fantastic fable that helps teach the virtues of patience and dedication. It’s also an utter and complete lie. At least when it comes to sales dialing. In […]
Read More
February 12, 2021

8 Creative Ways to Get Your Sales Team’s Foot in the Door

Outbound sales can be grueling: Everyone is getting hammered with calls. Every niche is competitive. Every call requires you to differentiate yourself. Every conversation feels like it’s a greater challenge than ordering a regular coffee in a way Starbucks baristas […]
Read More
February 12, 2021

How Local Presence Dialing Helps Your Sales Team Get Their Foot in the Door

This article is about one thing, and one thing only.  People are 4x more likely to answer a call from a local number.  In fact, this survey by our friends at Software Advice found that out-of-state and toll-free numbers are […]
Read More
January 27, 2021

Call Recording Cloud Storage: We Remember Everything So You Don’t Have To

Working in a busy office, there will come a time when you realize you’ve completely forgotten what a customer said on your last phone call.  It could be because your wife sent you a funny meme and you lost your […]
Read More
December 10, 2020

How to Prepare Your Phone System for the Holidays

The countdown to the holidays has officially begun! Unlike me, assembling a checklist of seasonal changes to your business phone system is probably the last thing on your mind. I don’t blame you. It’s a busy, and sometimes stressful time […]
Read More
March 25, 2021

How a VoIP Phone System Helps You Train Your Customer Service Team

No matter your industry or size, a quality customer service team is the cornerstone of a successful business. They’re the ones who connect with customers, provide support, and give your company a warm, caring voice. When customer service is executed […]
Read More
March 25, 2021

How to Handle After Hours Calls to Your Business

It’s happened to all of us — the guilty moment you need help from a business, knowing full well they’re closed. So you call anyway, still holding onto a glimmer of hope that your problem can be solved…  “You have […]
Read More
March 25, 2021

5 Cold Calling Trends To Keep You Competitive In 2021

Outbound sales, especially cold calling, is a constant arms race of tactics and technology.  As the saying goes, “to be the man, you gotta beat the man.” In this case, “the man” just happens to be every one of your […]
Read More
February 12, 2021

Why Your Phone System Needs a Direct Integration with SalesForce

Salesforce is indisputably the #1 CRM on the market today. That’s not a paid promotion or anything, it’s just a simple fact. And a phone is just standard for any business. Whether your business makes or receives call, text or […]
Read More
February 12, 2021

How ClicktoCall+ Makes You the First to Every Lead

We’ve all heard the story of the tortoise and the hare. It’s a fantastic fable that helps teach the virtues of patience and dedication. It’s also an utter and complete lie. At least when it comes to sales dialing. In […]
Read More
February 12, 2021

8 Creative Ways to Get Your Sales Team’s Foot in the Door

Outbound sales can be grueling: Everyone is getting hammered with calls. Every niche is competitive. Every call requires you to differentiate yourself. Every conversation feels like it’s a greater challenge than ordering a regular coffee in a way Starbucks baristas […]
Read More
February 12, 2021

How Local Presence Dialing Helps Your Sales Team Get Their Foot in the Door

This article is about one thing, and one thing only.  People are 4x more likely to answer a call from a local number.  In fact, this survey by our friends at Software Advice found that out-of-state and toll-free numbers are […]
Read More
January 27, 2021

Call Recording Cloud Storage: We Remember Everything So You Don’t Have To

Working in a busy office, there will come a time when you realize you’ve completely forgotten what a customer said on your last phone call.  It could be because your wife sent you a funny meme and you lost your […]
Read More
December 10, 2020

How to Prepare Your Phone System for the Holidays

The countdown to the holidays has officially begun! Unlike me, assembling a checklist of seasonal changes to your business phone system is probably the last thing on your mind. I don’t blame you. It’s a busy, and sometimes stressful time […]
Read More