Press Release

FluentStream Launches Franchise Program

The FluentStream Franchise Program offers customers concierge-style benefits to ease the complexity of business expansion
DENVER ― Nov 1, 2023 ― FluentStream, the preferred cloud communications provider by small and midsize organizations, today introduced the FluentStream Franchise Program to further support growing organizations with their business communication needs. FluentStream’s flexible, cloud-hosted phone system already supports many franchises from ACE Hardware and Allstate to Molly Maid and RE/MAX. This program is designed to provide franchise owners with enhanced customer service and custom resources to accelerate and simplify the addition of new locations or staff.
The FluentStream Franchise Program offers customers concierge-style benefits to ease the complexity of expanding a business. The all-new program provides each franchise owner with personalized onboarding to get up and running quickly. FluentStream also assigns each franchise owner a dedicated customer service manager who understands the unique challenges of the organization and will assist with all aspects of their business communication needs. Additionally, FluentStream offers each franchise special pricing and custom-branded training materials to help bring employees online faster.

Homewatch CareGivers, a network of home care specialists across the United States and Canada, is one of FluentStream’s long-time customers with over 30 of its franchise locations choosing FluentStream’s cloud communication services.

“FluentStream is among the preferred vendors we recommend to our franchise owners,” said Rebeca Botero, Business Partners Support Manager, Homewatch CareGivers. “FluentStream’s services are adaptable and HIPAA-compliant, which are critical for our mobile workforce that relies on dependable communication services to best serve the needs of our clients.”

The FluentStream Franchise Program provides a customizable communication platform that offers 100+ features, such as unlimited U.S. calling, SMS text messaging, call queuing, and call center features, such as auto attendant for call routing. FluentStream’s services can also be accessed via the new FluentStream Mobile app and managed via an easy-to-use web portal or the new FluentStream Admin app, empowering users and administrators to thrive from any location or device. Additionally, FluentStream provides 24/7 US-based, human support to ensure customers have the support they need when they need it.

“Franchise owners must tackle a long to-do list when first starting out, but setting up their business communication system doesn’t need to be an arduous process,” said Cass Gilmore, CEO, FluentStream. “The FluentStream Franchise Program combines our experience designing and optimizing customer communications for hundreds of franchises with concierge-level support to streamline and expedite the process. This enables franchise owners to open and scale their businesses faster with peace of mind that their flexible, reliable communication services can be adjusted to meet the evolving needs of their business.”

To learn more about the FluentStream Franchise Program, visit

About FluentStream

FluentStream is a cloud communications company that simplifies and automates how small to medium-sized businesses communicate with their customers. FluentStream enables service, sales and other professionals to deliver an exceptional customer experience from any device or location. Inc. 5000 has recognized FluentStream as one of the fastest-growing private companies for six consecutive years, and BuiltIn named FluentStream one of the best places to work. For more information, visit and connect on Linkedin.

Tracy Pullman
Vice President of Marketing