Press Release

FluentStream’s Unified Communications Platform Receives 2022 CUSTOMER Voice Technology Excellence Award


DENVER (June 2, 2022) -- FluentStream, the fastest-growing unified communications-as-a-service (UCaaS) provider for small and mid-sized organizations, today announced that its UCaaS platform has received the 2022 CUSTOMER Voice Technology Excellence Award by TMC, a global, integrated media company. The Award recognizes vendors that are emerging as the true leaders in the evolving Voice Technology trend.

“We appreciate this recognition for our leading cloud-based voice technology,” said Cass Gilmore, CEO, FluentStream. “Our customers operate their organizations in a variety of ways that require unique levels of customization and control. We provide them with the voice services they need, the control they want, and customer support that is available when they need us.”

In addition to providing a modern business phone system, FluentStream’s cloud-based communications platform provides organizations with premium contact center features designed to optimize the end-user experience. FluentStream offers customers more than 100 communications features, integration with widely used CRM solutions, sophisticated reporting, and web and mobile applications. FluentStream also provides 24/7 U.S.-based customer support.

“Our focus on small and mid-size organizations and unique service offering has enabled us to help thousands of businesses thrive, despite the challenges presented in the last two years,” said Gilmore. “Today more than ever before, it’s critical to provide customers with quality voice services coupled with the flexibility that allows organizations to change how or where they operate within moments. We are keenly focused on partnering with our customers to ensure their operational sustainability.”

To learn more about FluentStream’s award-winning UCaaS offering, visit

About FluentStream

FluentStream is a cloud communications company that simplifies and automates how small to medium-sized businesses communicate with their customers. FluentStream enables support, sales and other professionals to deliver an exceptional customer experience from any device or location. Inc. 5000 has consecutively recognized FluentStream as one of the fastest-growing private companies, and BuiltIn named FluentStream one of the best places to work. For more information, visit and connect on LinkedIn.


Since 1982, CUSTOMER magazine (formerly Customer Interaction Solutions) has been the voice of the call/contact center, CRM and teleservices industries. CUSTOMER has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, CUSTOMER strives to continue to be the publication that holds the quality bar high for the industry. Please visit

About TMC

Celebrating our 50th Anniversary in 2022. Through education, industry news, live events and social influence, global buyers rely on TMC's content-driven marketplaces to make purchase decisions and navigate markets. As a result, leading technology vendors turn to TMC for unparalleled branding, thought leadership and lead generation opportunities. Our in-person and online events deliver unmatched visibility and sales prospects for all participants. Through our custom lead generation programs, we provide clients with an ongoing stream of leads that turn into sales opportunities and build databases. Additionally, we bolster brand reputations with the millions of impressions from display advertising on our news sites and newsletters. Making TMC a 360-degree marketing solution, we offer comprehensive event and road show management services and custom content creation with expertly ghost-crafted blogs, press releases, articles and marketing collateral to help with SEO, branding, and overall marketing efforts. For more information about TMC and to learn how we can help you reach your marketing goals, please visit and follow us on FacebookLinkedIn and Twitter@tmcnet.

Tracy Pullman
Vice President of Marketing