FluentStream Features
We have all the features small businesses need to communicate remotely and better connect with their customers.Cloud Calling
![](https://www.fluentstream.com/wp-content/uploads/KeyFeature.png)
ClickToCall+
Chrome extension that integrates with your FluentStream number so you can increase call volume and optimize efficiency.
![Image](https://www.fluentstream.com/wp-content/uploads/cloudcalling.png)
System Administration
![](https://www.fluentstream.com/wp-content/uploads/KeyFeature.png)
Phone System Management
Our live phone system management tool and Admin mobile app empower administrators with intuitive control from anywhere.
![Image](https://www.fluentstream.com/wp-content/uploads/systemadministration.png)
Analytics
![](https://www.fluentstream.com/wp-content/uploads/KeyFeature.png)
Insights Live Reporting
Detailed report on your web portal to get information such as interaction history, response times, and individual stats.
![Image](https://www.fluentstream.com/wp-content/uploads/insights-1.png)
User & Admin Mobile Apps
![](https://www.fluentstream.com/wp-content/uploads/KeyFeature.png)
Control At Your Fingertips
Keep employees and customers connected and manage your phone system from anywhere with FluentStream Mobile (iOS and Android) and Admin (iOS) apps.
![Image](https://www.fluentstream.com/wp-content/uploads/iPhone_Both_Apps.png)
Conferencing
![](https://www.fluentstream.com/wp-content/uploads/KeyFeature.png)
Conference Calling
Audio conference calling that lets you host meetings with clients or team members no matter where you are. Set up a PIN to restrict access or allow anyone with the Conference Bridge number to participate.
![Image](https://www.fluentstream.com/wp-content/uploads/conferencecalling.png)
Security
![](https://www.fluentstream.com/wp-content/uploads/KeyFeature.png)
Emergency Routing
Alternate routing calls will follow if there is a server issue or all the devices at a specific location go down.
![Image](https://www.fluentstream.com/wp-content/uploads/security.png)
Supercharge Your Sales Team
![](https://www.fluentstream.com/wp-content/uploads/KeyFeature.png)
Voicemail Drop
Send pre-recorded voicemails to prospects and clients with a single button. Additionally, your sales reps can set a countdown timer and perfect the cadence of their personalized introduction to each voicemail.
![Image](https://www.fluentstream.com/wp-content/uploads/localareapresence-1.png)
Essential | Advanced | Complete |
Toll-Free Minutes |
$0.06 / minute |
$0.06 / minute |
$0.06 / minute |
1GB of Free Cloud Storage | Learn More > |
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Extension Dialing |
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Call Forwarding |
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Call Transfers |
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Voicemail |
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International Calling |
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Call Groups |
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Directed Paging |
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Intercom / Paging |
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Overhead Paging |
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Seven Digit Dialing |
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Call Announce |
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Call Flip |
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Call Waiting |
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Instant Dial |
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SIP Credentials |
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Call Parking |
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Caller ID / Call Blocking |
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Prepend Caller ID |
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Dynamic Caller ID |
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Presence Indications |
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Internet Fax |
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Company Fax |
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Private Fax |
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Email-to-Fax |
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Same Fax / Phone Number |
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Premium Fax |
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Call Queues |
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Escape from Queue |
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Zip Code Routing |
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International Phone Number |
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Voicemail |
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Personalized Greetings |
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Temporary Greetings |
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Temporary Time Conditions |
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Voicemail-To-Email |
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Delete After Email Delivery |
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Voicemail Transfer |
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Message Waiting Indication |
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Virtual Voicemail Box |
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Voicemail Drop |
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Voicemail Transcription |
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Sentiment Analysis |
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Administrative Portal |
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User Portal |
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Multi-Site Compatibility |
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Dial-By-Name |
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Custom Recordings |
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Do Not Disturb |
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Feature Codes |
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Music on Hold |
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Ring Duration Customization |
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Zoiper QR Code Provisioning |
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Instant Number Activation |
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Distinctive Ring |
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Device Cloning |
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My FluentCloud Favoriting |
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Live Manager |
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Edit History |
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Auto-Attendant |
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Day / Night / Temporary Mode |
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Time Conditions |
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Hot Desking |
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Listen / Whisper / Barge |
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Multi-Device Registration |
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Custom Music On-Hold Playlist |
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CNAM Registration |
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Notification Workflows |
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Extension-level Dialing Permissions |
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Holiday Scheduling |
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Time Machine |
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Short Codes |
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Insights |
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Static Agent |
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Queue Agent Notification |
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Dynamic Agent |
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Tags |
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Incoming Call Filters |
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Queue Weight |
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Custom Hold Announcement |
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Salesforce Integration |
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Automated Phone Diagnostics |
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Call Detail Records |
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Call Recording | Learn More > |
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Call Recording Automatic Deletion |
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Scheduled Reports |
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Dashboard Reporting |
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Queue Statistics |
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Live Queues |
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Browser-Based App |
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Find Me / Follow Me |
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Softphone Support |
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Virtual Extension |
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Text Messaging (SMS) |
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Mobile Apps (iOS & Android) |
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3-Way Calling |
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Administrative Conference Controls |
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Conference Bridge |
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Conference Summary |
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Advanced Conference Bridge |
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Site Offline Detection |
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Site e911 |
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Service Outage Notification |
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Emergency Routing |
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Room-specific e911 |
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Roles |
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ClickToCall+ |
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Voicemail Drop |
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Returned Call Routing |
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Voicemail Sentiment Analysis |
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Automatic Queue Callback |
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$ indicates à la carte pricing
With 110+ features to choose from, we have everything your team needs