Features | Returned Call Routing

Features | Returned Call Routing

Discover how FluentStream can help your business.

Returned Call Routing

Automatically route your returned calls to the agent who made the call, eliminating the need for in-house call routing.

  • Calls to the right agent, every time

How Returned Call Routing Helps Your Business

Returned Call Routing is useful for call centers with a large volume of employees on one company phone number. If a client returns a call, the call automatically routes to the agent who called them, increasing call center efficiency and eliminating wasted time.