Features | Roles

Features | 3-Way Calling

Discover how FluentStream can help your business.

Roles

Roles allows administrators to assign users and set group permissions, including Listen, Whisper, Barge, Global Transfer, and Global Hangup

  • Set Permission for Groups or Users
  • Extends functionality of Live Manager
  • Easy management from My FluentCloud
  • Set multiple permissions

How Roles Helps Your Business

The Roles update to My FluentCloud expands the usability of the Chrome Extension FluentCloud Live Manager. It allows administrators to assign users and groups as well as set permissions for each. Administrators can set company-wide rules to “All Users”, update permissions for new users, quickly alter user or group’s permissions, and remove groups. Permissions include: Listen, Whisper, Barge, Global Transfer, and Global Hangup. This new feature is useful for businesses of any size or industry, from startups to enterprise, and gives managers a tool to easily organize their staff system access. To access this feature, login to your My FluentCloud account and under the “Settings” tab, you will find the new option “Roles”. Learn more by reading our Help Desk article.