FluentStream Resources

Business Phone Systems 101
Closeup of customer service headset for softphone software applications

5 Benefits of Softphones for Small Businesses

Effective communication is crucial for the success of small businesses. One innovative solution that has emerged to meet this need is the softphone — a software application that allows users to make and receive calls over the internet using devices […]
Read More

An Integrated Approach to Optimizing Workplace Communication

Originally published by The Fast Mode / Image Credit: The Fast Mode/monkeybusinessimages/BigStockPhoto.com Effective communication remains imperative in the ever-evolving landscape of modern workplaces. The ability to seamlessly connect, collaborate, and innovate is a must for organizations striving to grow and […]
Read More

5 Benefits of Integrating Your UCaaS Platform with CRM Systems

Imagine if the tools you rely on daily could seamlessly integrate, making tedious tasks more efficient. While large enterprises have enjoyed the benefits of communication platform integrations for years, small and midsized businesses (SMBs) have been limited, facing high costs for […]
Read More
10DLC Regulations - Red triangle exclamation point alert over someone typing on their phone

Navigating 10DLC Regulations: Ensure Compliance to Keep Your Business Texting Service Active

A2P 10DLC, or Application-to-Person 10-Digit Long Code, allows businesses to send text messages using a local phone number. The new 10DLC regulations, introduced by the U.S. telecommunications industry in response to customer concerns, aim to curb spam and unwanted texts. […]
Read More
New 10DLC regulations on a chalk board

10DLC: What You Need to Know

As a small or medium-sized business, staying on top of the latest regulations can be a challenge, but one you can't afford to ignore. The new 10DLC (10-Digit Long Code) regulations implemented by major US cellular carriers are a prime […]
Read More
Communication with customers graphic with person holding phone out while texting

The Benefits of Businesses Using Texting to Communicate with Their Customers

In today’s fast-paced business environment, effective communication is more crucial than ever. Companies need to connect with their customers quickly, clearly, and efficiently to stay competitive. Among the various communication channels available, texting has emerged as a powerful tool that […]
Read More
BroadAspect Logo: FluentStream and BroadAspects partnership helps work-from-home environments

Navigating the Pandemic: How FluentStream Kept Businesses Connected

The sudden onset of COVID-19 in early 2020 drastically altered workplace dynamics, forcing nonessential organizations to establish work-from-home environments almost overnight. This shift in how we worked dramatically impacted businesses, leading to many temporary and permanent closures. Four years later […]
Read More
Employee working at home

The Great Resistance: Employees Prefer a Flexible Work Environment

As you read this, where are you? In an office? At a coffee shop? At your kitchen table? And what device are you using? Your phone, tablet, or laptop? In today’s post-pandemic workplace, many of us have more flexibility and […]
Read More
Closeup of customer service headset for softphone software applications

5 Benefits of Softphones for Small Businesses

Effective communication is crucial for the success of small businesses. One innovative solution that has emerged to meet this need is the softphone — a software application that allows users to make and receive calls over the internet using devices […]
Read More

An Integrated Approach to Optimizing Workplace Communication

Originally published by The Fast Mode / Image Credit: The Fast Mode/monkeybusinessimages/BigStockPhoto.com Effective communication remains imperative in the ever-evolving landscape of modern workplaces. The ability to seamlessly connect, collaborate, and innovate is a must for organizations striving to grow and […]
Read More

5 Benefits of Integrating Your UCaaS Platform with CRM Systems

Imagine if the tools you rely on daily could seamlessly integrate, making tedious tasks more efficient. While large enterprises have enjoyed the benefits of communication platform integrations for years, small and midsized businesses (SMBs) have been limited, facing high costs for […]
Read More
10DLC Regulations - Red triangle exclamation point alert over someone typing on their phone

Navigating 10DLC Regulations: Ensure Compliance to Keep Your Business Texting Service Active

A2P 10DLC, or Application-to-Person 10-Digit Long Code, allows businesses to send text messages using a local phone number. The new 10DLC regulations, introduced by the U.S. telecommunications industry in response to customer concerns, aim to curb spam and unwanted texts. […]
Read More
New 10DLC regulations on a chalk board

10DLC: What You Need to Know

As a small or medium-sized business, staying on top of the latest regulations can be a challenge, but one you can't afford to ignore. The new 10DLC (10-Digit Long Code) regulations implemented by major US cellular carriers are a prime […]
Read More
Communication with customers graphic with person holding phone out while texting

The Benefits of Businesses Using Texting to Communicate with Their Customers

In today’s fast-paced business environment, effective communication is more crucial than ever. Companies need to connect with their customers quickly, clearly, and efficiently to stay competitive. Among the various communication channels available, texting has emerged as a powerful tool that […]
Read More
BroadAspect Logo: FluentStream and BroadAspects partnership helps work-from-home environments

Navigating the Pandemic: How FluentStream Kept Businesses Connected

The sudden onset of COVID-19 in early 2020 drastically altered workplace dynamics, forcing nonessential organizations to establish work-from-home environments almost overnight. This shift in how we worked dramatically impacted businesses, leading to many temporary and permanent closures. Four years later […]
Read More
Employee working at home

The Great Resistance: Employees Prefer a Flexible Work Environment

As you read this, where are you? In an office? At a coffee shop? At your kitchen table? And what device are you using? Your phone, tablet, or laptop? In today’s post-pandemic workplace, many of us have more flexibility and […]
Read More