At FluentStream, we’ve always believed that delivering an amazing customer experience is just as important as providing innovative technology. That’s why we’re beyond proud to announce that FluentStream has received two major awards recognizing our dedication to customer service:

Silver Winner – Globee® Awards for Customer Excellence
Organization of the Year – Business Intelligence Group Excellence in Customer Service Awards

These awards aren’t just shiny badges for our trophy case—they represent the real, everyday impact of our team's commitment to helping businesses succeed with reliable, human-centered communication solutions.

What These Awards Mean for Our Customers

Winning the Globee Award for Customer Excellence places FluentStream among the top companies around the world that go above and beyond to deliver a seamless, high-quality customer experience. Whether it’s during onboarding, troubleshooting, or helping clients grow with new features, our team is there—real people, real support, US-based, available 24/7.

Being named the Organization of the Year for Excellence in Customer Service by the Business Intelligence Group is further recognition of our commitment to keeping customer support at the heart of everything we do. From the start, we’ve made it our mission to be more than just a cloud-based phone system provider. We’re a partner that businesses can rely on.

Our Approach to Exceptional Customer Support

• 24/7 US-based Human Support: No chatbots. No frustrating ticket loops. Just real experts, ready to help, day or night.
• Customized Onboarding and Training: We meet businesses where they are—whether transitioning from on-premise systems or scaling across locations.
• Customer-Driven Development: We actively listen to feedback and continuously enhance our platform based on what our users need most.

We Walk the Walk

Choosing a business phone service isn’t just about features—it’s about trust. These awards show that FluentStream doesn’t just talk about great customer service—we walk the walk, every single day. When you choose FluentStream, you’re choosing a partner that puts your business goals first and works tirelessly to ensure your communication tools are always supporting your success.

Experience the FluentStream Difference

If you’re a business looking for a phone service that comes with industry-leading customer support, personalized service, and powerful remote capabilities, now’s the perfect time to see what FluentStream can do for you.

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Thank you to the Globee Awards and the Business Intelligence Group for these incredible honors—and thank you to our customers for trusting us to power your communications every day.