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The FluentStream Blog

Day: April 7, 2016

April 7, 2016

4 Technical Solutions for Accidental Contact Centers

Have you become an Accidental Contact Center? Ask yourself these questions: Has your team significantly grown to accommodate larger call volumes? Are you struggling to find enough time to manage and organize your team(s)? Is there a recent increase in errors and inefficiencies? Have you noticed a sudden reduction in customer
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