The FluentStream Blog

We’re thrilled to share that FluentStream has been named the winner of not one, but two major industry honors: the 2025 Unified Communications Product of the Year Award and the 2025 Internet Telephony Product of the Year Award. These awards […] News

By Kerrin Parker, CEO, FluentStream Taking the helm at FluentStream is one of the most exciting and meaningful chapters of my career. I’ve worked with fast-growth startups and large enterprises alike, but nothing inspires me more than helping small and […] News

At FluentStream, we’ve always believed that delivering an amazing customer experience is just as important as providing innovative technology. That’s why we’re beyond proud to announce that FluentStream has received two major awards recognizing our dedication to customer service: Silver […] News

In today’s fast-paced business landscape, communication is everything. Whether it’s staying connected with clients, collaborating with remote teams, or ensuring seamless customer service, your phone system plays a crucial role in daily operations. If your business is still relying on […] News

While post-call surveys offer tremendous value, it’s important to implement them thoughtfully to ensure they are effective. A poorly designed survey can lead to survey fatigue, lower completion rates, and inaccurate results. Here are some best practices to help you […] News