FluentStream Resources

Category: Business Phone Systems 101

New 10DLC regulations on a chalk board
September 16, 2024

10DLC: What You Need to Know

As a small or medium-sized business, staying on top of the latest regulations can be a challenge, but one you can't afford to ignore. The new 10DLC (10-Digit Long Code) regulations implemented by major US cellular carriers are a prime […]
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Communication with customers graphic with person holding phone out while texting
August 21, 2024

The Benefits of Businesses Using Texting to Communicate with Their Customers

In today’s fast-paced business environment, effective communication is more crucial than ever. Companies need to connect with their customers quickly, clearly, and efficiently to stay competitive. Among the various communication channels available, texting has emerged as a powerful tool that […]
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BroadAspect Logo: FluentStream and BroadAspects partnership helps work-from-home environments
July 12, 2024

Navigating the Pandemic: How FluentStream Kept Businesses Connected

The sudden onset of COVID-19 in early 2020 drastically altered workplace dynamics, forcing nonessential organizations to establish work-from-home environments almost overnight. This shift in how we worked dramatically impacted businesses, leading to many temporary and permanent closures. Four years later […]
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Employee working at home
May 28, 2024

The Great Resistance: Employees Prefer a Flexible Work Environment

As you read this, where are you? In an office? At a coffee shop? At your kitchen table? And what device are you using? Your phone, tablet, or laptop? In today’s post-pandemic workplace, many of us have more flexibility and […]
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February 19, 2024

Cloud Communication Services: The Ultimate in Customization and Control

Aside from the prospect of growth and prosperity, many entrepreneurs start a business because they believe they can offer a product or service that is better, faster, or less expensive. To realize their vision, they assume a position that provides […]
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