The FluentStream Blog

Communications Tips & Best Practices

Graphic compass to represent choosing the right business phone system for small business

The Complete Guide to Choosing a Business Phone System in 2025

Everything small businesses need to know in 2025 to choose a flexible, affordable phone system that supports growth, remote teams, and great customer experiences. Choosing the right business phone system in 2025 isn’t just about making and receiving calls. It’s […]
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Effective post-call surveys graphic with customer service feedback checklist text on paper

Best Practices for Designing and Implementing Effective Post-Call Surveys

While post-call surveys offer tremendous value, it’s important to implement them thoughtfully to ensure they are effective. A poorly designed survey can lead to survey fatigue, lower completion rates, and inaccurate results. Here are some best practices to help you […]
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Happy Labor Day with dog in a denim shirt and tool belt holding a US flag

Prepare for Labor Day with These Essential Phone System Updates

Labor Day weekend is just around the corner, and it’s important to ensure that your business is ready for the holiday rush. While you may be focused on organizing sales, promotions, and vacation plans, don’t forget about the critical role […]
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Let clients know you are out of the office for the 4th of July holiday

4 Ways to Prepare Your Phone System for the 4th of July Holiday

Independence Day is just a few days away. If you are planning to close your business or take a day off to celebrate the holiday, consider these quick tips to ensure your phone services are set up in the most […]
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Cell phone with the blue FluentStream cloud logo on the screen on a blue background with white text that reads FluentStream mobile

9 Ways FluentStream’s Mobile Cloud Communications App Helps Distributed Teams Tap Into Efficiency

Are you looking for a more efficient way to collaborate with customers or co-workers while traveling or working remotely? Good news: FluentStream has launched the new-and-improved FluentStream Mobile app to provide small business professionals greater efficiency and control of their […]
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