6 UCaaS Trends to Watch for in 2023
Originally published by Spiceworks The shift to hybrid and remote work environments driven by the COVID-19 pandemic accelerated the adoption of unified communications-as-a-service (UCaaS). So what’s next for this hypergrowth industry? Cass Gilmore,FluentStream CEO, shares his thoughts on trends to […] Communications Tips & Best Practices
Top 5 Telephony-Based Horror Movies
Here at FluentStream, we strive to be experts in all things communications. From cutting edge business VoIP to the historical intricacies of switchboard operation, we’re always on the up and up. Many of us are also avid horror movie fans. […] Communications Tips & Best Practices
How an Auto Attendant Helps You Stop Robocalls
The phone rings. *Gentle horror music creeps in* You pick it up immediately, excited to turn another prospect into a happy customer. Instead you hear the voice… the same voice that’s been haunting you, following you home, invading your very […] Communications Tips & Best Practices
How to Write a Great Auto Attendant Script
Every business knows that busy phones are a double-edged sword. Yes, more calls means more customers and, hopefully, higher profits. But too many calls can also be overwhelming, resulting in missed opportunities and frustrated customers who quickly become former customers. […] Communications Tips & Best Practices