The FluentStream Blog

Communications Tips & Best Practices

A call center with people wearing Christmas sweaters on one side and a woman at home on her couch talking on the phone with them and using her laptop

Top 5 Ways to Prepare Your Business For the Holiday Season

Ready or not, the holidays are officially here. For customers, it’s the most wonderful time of the year! Sales are around every corner. Stores  get all dressed up in their best decorations. Christmas tunes replace the tired old pop music […]
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Best Remote Teaching Platforms

If the shift to remote teaching has you scrambling, you’re not alone. Millions of teachers, instructors, and coaches are having to adapt on the fly, preparing lesson plans without their usual toolbox of hands-on activities and personal interactions with students. […]
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Graphic of a laptop morphing into a book

5 Essential Tools to Take Your Remote Teaching to the Next Level

In the past, technology in the classroom was often a distraction, a hindrance, or something you needed to put away until after the bell.  In the days of remote teaching, however, technology has become your best friend. Lectures, assignments, quizzes, […]
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Woman exclaiming on the phone with various circles of her and different customer service people she is being handed off to

How a Modern Phone System Helps You Deal with Difficult Customers

Imagine you’re waiting to get picked up for a first date…  They’re late.  It’s hot. You’re already annoyed and sweating way too much.   Your last conversation took a weird turn but you talked yourself into going anyway.  And then they […]
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Various picture frames of different people

Different Types of Difficult Customers and How to Deal with Them

If your business has been open for more than a few minutes, you’ve most likely dealt with a difficult customer. It doesn’t matter what industry you’re in, or whether the problem was actually something you could control.  Some customers are […]
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