FluentStream Resources
The Complete Guide to Unified Communications as a Service
Unified Communications as a Service (UCaaS) is a business communications system that integrates or unifies a spectrum of technologies and channels into a single platform. I know… that’s basically just a big bowl of word soup telecom mumbo jumbo. So […]
Cold Transfers VS Warm Transfers: What’s the Difference?
If you’ve ever worked in an office before, chances are you’ve had to transfer a call from one extension to another. However, there are a surprising number of people who don’t know there are actually two ways to transfer a […]
What to Look for in a Business VoIP Phone System
Business VoIP phone systems have become increasingly popular among small businesses and enterprises alike, especially now that many of us are working remotely at least some of the time. The reasons why aren’t hard to pinpoint. VoIP excels at providing […]
How a VoIP Phone System Helps You Train Your Customer Service Team
No matter your industry or size, a quality customer service team is the cornerstone of a successful business. They’re the ones who connect with customers, provide support, and give your company a warm, caring voice. When customer service is executed […]
Why Your Phone System Needs a Direct Integration with SalesForce
Salesforce is indisputably the #1 CRM on the market today. That’s not a paid promotion or anything, it’s just a simple fact. And a phone is just standard for any business. Whether your business makes or receives call, text or […]
5 Ways to Get Important Messages on Vacation
We all know the dream of a work-free vacation is just that… a dream. You can try to bury your head in the beach sand, but no matter how many miles away you get from the office, or how many […]
Top Tactics for Switching to Remote Teaching
Are you struggling to get your head around the brave new world of remote teaching? It can be immensely frustrating, especially after years of honing your skills in the classroom. Even though switching to remote teaching can seem daunting at […]
Beginner’s Guide to Remote Teaching
We did it. Call the history book companies, because 2020 is finally the year we all stopped being scared of living virtually and found out how many things actually can be done from home. Just ask teachers! Despite all the […]
The Complete Guide to Unified Communications as a Service
Unified Communications as a Service (UCaaS) is a business communications system that integrates or unifies a spectrum of technologies and channels into a single platform. I know… that’s basically just a big bowl of word soup telecom mumbo jumbo. So […]
Cold Transfers VS Warm Transfers: What’s the Difference?
If you’ve ever worked in an office before, chances are you’ve had to transfer a call from one extension to another. However, there are a surprising number of people who don’t know there are actually two ways to transfer a […]
What to Look for in a Business VoIP Phone System
Business VoIP phone systems have become increasingly popular among small businesses and enterprises alike, especially now that many of us are working remotely at least some of the time. The reasons why aren’t hard to pinpoint. VoIP excels at providing […]
How a VoIP Phone System Helps You Train Your Customer Service Team
No matter your industry or size, a quality customer service team is the cornerstone of a successful business. They’re the ones who connect with customers, provide support, and give your company a warm, caring voice. When customer service is executed […]
Why Your Phone System Needs a Direct Integration with SalesForce
Salesforce is indisputably the #1 CRM on the market today. That’s not a paid promotion or anything, it’s just a simple fact. And a phone is just standard for any business. Whether your business makes or receives call, text or […]
5 Ways to Get Important Messages on Vacation
We all know the dream of a work-free vacation is just that… a dream. You can try to bury your head in the beach sand, but no matter how many miles away you get from the office, or how many […]
Top Tactics for Switching to Remote Teaching
Are you struggling to get your head around the brave new world of remote teaching? It can be immensely frustrating, especially after years of honing your skills in the classroom. Even though switching to remote teaching can seem daunting at […]
Beginner’s Guide to Remote Teaching
We did it. Call the history book companies, because 2020 is finally the year we all stopped being scared of living virtually and found out how many things actually can be done from home. Just ask teachers! Despite all the […]