With FluentStream Live Manager, anyone can direct calls and join conversations with the ease of a trained office manager. WHAT IS LIVE MANAGER? Live Manager is a phone system dashboard that allows you to transfer calls, join conversations, and see …
WebPhone: More than Just a Softphone
If you’ve even dipped your toes into the world of VoIP communications, you’ve probably come across the term softphone. I hate to burst your bubble, but softphone doesn’t mean a phone made out of stress ball material. But yes, that …
Once Upon a Time with Live Manager
ONCE UPON A TIME WITH LIVE MANAGER FluentStream’s Live Manager is one of those newfangled inventions that solves so many problems for your business that it can be difficult at first to understand what exactly it is. The simple answer …
Hosted VoIP vs Cloud VoIP vs VoIP PBX: What’s the difference?
Finding a new phone system for your business sounds easy enough, right? There are phones, and phone services, and companies that provide them. Boom, done. All of your work should be this easy, right? Well, slow your roll just a …
What to Do When Your PBX Dies on You
It’s Tuesday morning. The horrors of Monday are over, your iced coffee is deliciously sweet, and you stroll into the office excited to have a productive day. But, as you say your hellos and make your way to your desk, …
Working from Home Lessons to Take Back to the Office
Across the country, stay-at-home guidelines are being lifted and slowly, one by one, companies are starting to invite employees back to work. Things may not be back to normal, whatever that word even means anymore, but they’ll certainly be closer to …
How to Safely Return to the Office after COVID-19
Businesses across the country are finally starting to return to their offices. However, many business owners and employees are still concerned about the potential dangers. There are a number of common sense and CDC-recommended practices we’ve already applied to our …
6 Signs it’s Time to Replace Your PBX Box
An onsite PBX (Private Branch Exchange) box used to mean freedom from the shackles of the long-term contracts and poor support provided by traditional business phone companies. But as times changed and the business phone system landscape changed along with …
