What MSPs Should Look for in a Cloud Communications Partner: Takeaways from ChannelPro LIVE Parsippany
For MSPs and IT service providers, adding cloud communications can create new opportunities to expand customer relationships and build recurring revenue. But choosing the right provider involves more than comparing features and pricing. Rob Katzer, Senior Sales Manager at FluentStream, […] Partner Perspectives
A Year to Be Proud Of: FluentStream’s Year-End Partner Webinar Recap
A recap from the December 2025 Partner Leadership Webinar FluentStream closed out 2025 with a December partner webinar packed with big news: FluentStream has been acquired by Ooma. CEO Karen Parker's message to partners was direct and reassuring. Nothing is […] Partner Perspectives
Cloud Communications Adoption Is Accelerating
Here is where partners fit in. The cloud communications market is on a steady growth trajectory, and small and mid-sized businesses are a big reason why. Firms like Grand View Research and Market Research Future project 20% annual growth through […] Partner Perspectives, Sales & Operations Enablement
AI Is Changing the Channel: Here’s What That Means for Your Customers
What channel partners need to know about AI call intelligence, and how to start the right conversations with your customers. Most of your customers don't think twice about their phone system. It rings, they answer, the call ends. Maybe a […] Partner Perspectives, Product & Innovation, Selling & Positioning
Customer Support Is Not a Feature. It’s the Foundation.
At some point, almost every client you work with will need help with their cloud phone system. It might be a configuration question from a new employee, a billing issue, a feature they can't figure out, or a request to […] Partner Perspectives, Selling & Positioning